Review Time
We have been shopping at Melaleuca online store since 2002. 🤗It has been a life changing experience because we have a better supplier for our everyday items. We don’t have to shop at big box stores for a cheaper products that contain toxic chemicals and not good for the health of my family. Their customer service is 💯% and top notch. You always talk to a PERSON and not an automated message; I really appreciate this about Melaleuca. For any reason you don’t like a product or maybe the product was broken; you call customer service and they fix it right away for you. I have referred friends and family because I truly want others to have a better product in their homes too. I am a 😀Happy customer for over 20 years.
We have been shopping at Melaleuca online store since 2002. 🤗It has been a life changing experience because we have a better supplier for our everyday items. We don’t have to shop at big box stores for a cheaper products that contain toxic chemicals and not good for the health of my family. Their customer service is 💯% and top notch. You always talk to a PERSON and not an automated message; I really appreciate this about Melaleuca. For any reason you don’t like a product or maybe the product was broken; you call customer service and they fix it right away for you. I have referred friends and family because I truly want others to have a better product in their homes too. I am a 😀Happy customer for over 20 years.
Anyone who tricks their friends and family in to this garbage should be ashamed. Not only are the products mostly garbage, but the claim that these are “healthy home” approved is ludicrous. Filled with chemicals and fragrances. Now the real nightmare begins when you want to cancel. It would be easier to train for the circus! The link on the site for the cancellation form is always broken. So if you wise and find a Reddit post with the pdf then you can proceed to fax (yes they still make those) or mail your signed form. Then wait the thirty days only to discover another automatic order if crap is charged to your card. Then hear crickets from every attempt to resolve from this customer service. I had to dispute with my credit card company and the BBB invoked because this company will say no cancellation form was ever received (even though I sent FedEx overnight and via email). This scammer business needs to be sued
Anyone who tricks their friends and family in to this garbage should be ashamed. Not only are the products mostly garbage, but the claim that these are “healthy home” approved is ludicrous. Filled with chemicals and fragrances. Now the real nightmare begins when you want to cancel. It would be easier to train for the circus! The link on the site for the cancellation form is always broken. So if you wise and find a Reddit post with the pdf then you can proceed to fax (yes they still make those) or mail your signed form. Then wait the thirty days only to discover another automatic order if crap is charged to your card. Then hear crickets from every attempt to resolve from this customer service. I had to dispute with my credit card company and the BBB invoked because this company will say no cancellation form was ever received (even though I sent FedEx overnight and via email). This scammer business needs to be sued
Horrible business to deal with, sent me my back up order that I didn’t want, lied to me and told me it had already left the warehouse, I called the next day and another lady said it Hadn’t left the warehouse, I told them I didn’t want it, they still tried to take payment from my credit card, my credit card locked up and said it was a fraud charge, after melaleuca tried taking my payment every day despite me telling them not to, fast forward after 10 times of them locking up my credit card and me calling my cc company EVERY time to unlock it, melaleuca sent me my back up order anyway, and took payment, I then decided I didn’t want my previous order from the month before because the products are not so clean after all, plus I had enough of dealing with a scammy company, so I sent that back then they tried to rip me off on my refund amount, over the course of 4 phone calls later they finally refunded me for the full amount, shipping included, I had requested it put back on my cc, but they put it as credit on my account, so called them again to change that, now they’ve tried doing all the above with the back up order I sent back, now I’m dealing with the last 3.85 cents they are trying to rip me off with. It’s pathetic!! Will never deal with them again
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