mind.org.uk

1.2
1.2 Based on 61 reviews

Mind is a mental health charity in England and Wales....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.2

/
5

61 Reviews

5 Star
3%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
95%

Filtered Reviews

Filter Reviews

Review Time

Casey Adams
Completely disgusted with service

Completely disgusted with service. Got even more frustrated and angry after recwibmving "the treatment". I was talking to the lady, that I need urgent help and I would like to have a session every week (for six weeks, like it could do any change...) and in return I got one session a month, half of them cancelled due to the consuelor "feeling bad/sick", or going for holiday (twice and each of them was for two weeks since when was trying to get help!), lady promising to send some exercises, sources, anything to help me with my problems, and always forgetting to send them! Oh my gosh, complete waste of my time and triggering me more than before this useless service.Do not sign up for this!

1
Date of experience: Aug 12, 2024
Esty Reed
I worked for MIND, and they are as BAD as people say they are

I worked for MIND - do not trust them. Do not, under any circumstances, trust them. They cannot look after their own staff. They have zero interest in the mental health and safety of their own staff, and I have experience of people who have tried to take their lives while MIND managers have not *even once checked up on them*. That is their STAFF, folks. Underpaid, exploited, and patronised as much as their service users. MIND is a scam, should be properly exposed as such, and we all of us deserve very much better.

1
Date of experience: Aug 05, 2024
Abe Morgan
Triggering mental health!

Was sighed at by some rude Irish focker within minutes. All the characteristics of a dog but understand and care. I don't need a reassuring voice and some drawling pens. Extremely triggered mental health after call ironically. Luckily we are both safe as I'm a long way away

1
Date of experience: Jul 20, 2024
santidrgamer1388
A totally useless service

I spoke to MIND today to ask if they could help me in any way. I have received a very threatening demand for money I don't owe from a well known quasi Government organisation. This demand was received by email at 3AM on a Saturday morning with no way of contacting anyone until Monday.I asked the organisation to stop this sort of tactic as they are going to cause a death sooner or later to someone suffering mentally They're not interested.That's how they do things.As MIND advertise themselves as a campaigning organisation, I asked them for help. At first I was told they don't do things like this. When I persisted I was told it could be passed on to a team leader but nothing would be done.I was made to feel so unwanted I actually apologised for wasting their time.A totally useless service.

1
Date of experience: Jul 04, 2024
Sammy
I went into a mind charity shop and…

I went into a mind charity shop and seen a few bags the total price was £10.50 I only had £10 on me so asked if they would take £10 for the bags no was the answer so fine I left them after thinking about it surely the £10 would of been more beneficial to a genuine charity rather than refusing the sale for the sake of 50p seems like a money grabbing racket won't ever support this charity again so well done

1
Date of experience: Jun 23, 2024
Blair Rogers
Awful Charity

National MIND are always virtue signaling and begging for more money. Support your local MIND

1
Date of experience: Jun 18, 2024
JC32
Been in touch so many times to help my…

Been in touch so many times to help my son at my wits end worried about him. Just want an appointment forI will pay but they don’t want to know.They just fob me offI’m disgusted

1
Date of experience: Jun 14, 2024
Lori Long
They will help with low mood, but not with significant mental health issues

I want to start with the lady who was assigned to me was respectful and kind so no words against her however I didn’t find Mind helped me in any way shape or form. All what happened was I had verbal diarrhoea yet no proper in-depth conversations about anything. It’s only 30 minutes per session. I found that there was homework to do and bits of information on A4 paper that I could’ve found on any Google search. They are not trained people to help with real significant mental health issues. They’re just an Ear. My GP referred me to them yet I am no better off than when I started. I can’t remember any significant conversation or help that I could take away with me after my sessions. I cancelled my last as I didn’t find it was helping me. I 100% believe I have more psychological understanding of the human mind than what Mind has.

1
Date of experience: Jun 12, 2024
Patsy Baker
Took a lot of courage to reach out via…

Took a lot of courage to reach out via text for my mental health. The person closed the convo within 2 mins of me not replying: nice………….Absolutely upset!!!

1
Date of experience: Jun 08, 2024
Drummond
Don't give your money to this shower

I was referred to mind by a key worker and was assured they would offer me help. Guess what ? Nothing. No contact, no text, no call. Nothing. Please don't give money to these crooks they offer nothing whatsoever to anyone in need

1
Date of experience: Apr 17, 2024

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More