Review Time
We have used Mindmy house for about 10 years if not more! It is an easy to use site to find sitters, and that is what it is there for! They cannot vet the sitters that is our job to check references etc. We have had both great and not so great sitters through Mindmyhouse just like people through our lives, good and bad! I have and would still recommend Mindmyhouse for both homeowners and sitters, just do your own due diligence before agreeing a sit with anyone! Our elderly cats have always been well cared for and that's what it is all about, isn't it!
Horrible experience, customer service is not responding anymore and does not grant me access at all - for unknown reason (because they do not even specify "our policy"!!)PS also in the email it wasn't specified even asking multiple timesBtw - it took them less than 1 day to respond to this review although I had to wait 2-3 days or more for their non-approval message!!!
We have been generally thrilled with Mindmyhouse.com.Has every sitter been perfect? No. But that is NOT Mindmyhouse's responsibility. They are like a flea market. They attempt to match people who can fulfill each other's wants and needs. YOU need to put on your big boy/girl pants on, act like an adult, and use common sense in making your decision. There are other sites that "vet" the participants, but they charge and there are no guarantees. We have used them about 9 times. One was unacceptable, but not the end of the world. Two were okay and six were amazing with our house looking better than when we left ("You waxed my car?" lol).
I have had a subscription with them for years. It's cheap, and you might get lucky, but despite checking their ads hundreds of times over the years and even being contacted by people looking for a house-sitter, nothing ever worked out. What a waste of time and money. The reason is simple: there just aren't enough ads on their website. After so many years without results (I completed a good number of excellent house-sits through other websites during that time), I am not going to renew my subscription.Update 28.07.2023: Biting back when someone honestly writes about their experience is not going to make you more attractive, MindMyHouse. You may have noticed that the other websites that I left comments for, got much better overall evaluations. Anything else you would like to say?
As homeowner and cat momma who travels a lot, I've been using this site, and one other house sitter site, for at least a decade. I've found wonderful sitters on both sites. The one drawback with MindMyHouse is the long delay from the time I post "sitter wanted" dates and the time the listing goes "live" - at least a day, and usually 2 days or even 3. I get a messages saying "Your listing is awaiting administrator approval." On the other site, I just post my dates and immediately they are visible to all sitters on the site. If I post my dates on both sites at once, I'll already have several applicants and have chosen a sitter by the time my listing appears on MindMyHouse. As a result I don't use it as much, and for a last-minute trip it's useless. If they could get their act together and post listings promptly, they'd be a lot more successful. One advantage of MindMyHouse is that it's free for homeowners, whereas the other site charges an annual membership fee to both the homeowners and the sitters.
I’ve used MindmyHouse for many years now as a house sitter. I haven’t had any real problems and will continue using it. It has enough opportunities for me. Sometimes homeowners aren’t completely honest such as a recent sit with an elderly cat that wakes and screams at 4 am for feeding and can’t be ignored, of course. This owner told me 7:45 which I thought was rather specific. Another time, a sit in Bristol, as my plane landed and I turned on my phone, a message saying “we don’t need you anymore”. But, all in all, I love MindmyHouse and have made some lovely friends, furry and human.
I've been using this site for about 9 years. I like it because it largely works on trust and that's an undervalued commodity these days.Most complaints are based on misunderstanding, this isn't a job so sitters do say no sometimes either because they are busy with other things, or just want to stay home. Sometimes it's also a polite way of saying ' I don't fancy this sit, that house, that dog etc' without causing offence. Sometimes it just doesn't feel a good match, which is disappointing but not anyone's fault, certainly not Mindmyhouse. Nothings perfect and if you expect that you will be disappointed, but it is sometimes great and I love it
Hard to find sitters, despite the sitters profiles being great they are often out of date. Often their busy times are not complete so time wasted contacting directly. Contacted 8 so far and all say not available on dates requested. It’s not great for the site as I decided it’s not worth it as people aren’t bothered in updating information.
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