mindmyhouse.com

3.8
3.8 Based on 97 reviews

Global house sitting matching service bringing home owners and house sitters together online. Home owners join for free. House sitter members pay the lowest annual fee on the web. Happy house sitting!...

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Average Rating

3.8

/
5

97 Reviews

5 Star
60%
4 Star
9%
3 Star
4%
2 Star
8%
1 Star
19%

Filtered Reviews

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Review Time

Excellent service - great VFM

My 18-month experience with MMH has been nothing short of exceptional. The service has more than paid for itself, and what's truly unique is the personal touch-it's not just another service but a team that responds to you as an individual, not with the usual bots or custom service scripts. I've had the pleasure of sitting for delightful and considerate homeowners, and this success was due to the rapport we established from the beginning, discussing each party's needs and expectations explicitly. Thank you, MMH

5
Date of experience: Nov 07, 2024
Jerome W.
Mindmyhouse a great service alround

I have used Mindmyhouse to find house sitters for 10 years now in all this time I have connected with wonderful people some of whom have become friends. I have never had a problem with any of the sitters and they have all looked after my home and animals very well. I would absolutely recommend them to anyone, hosts and sitters alike.

5
Date of experience: Oct 08, 2024
Romilda Wilson
I have been using Mind My House since 2016

I have been using Mind My House since 2016 to have house sitters coming to take care of my pets and my home. I have actually made some wonderful friends through this site, after they have taken care of our place. I would recommend this site to anyone who is looking for a credible and responsible person or couple to look after your house. I have not had any problems from any of my house sitters. They often go above and beyond my expectations!

5
Date of experience: Oct 02, 2024
Whitney
Users can hide bad reviews so it’s unsafe for users

I was an avid user and supporter of mymindhouse for 3 years. I had the fortune of finding nice sitters to look after my cats and my house. However, the last time I got a terrible cat sitter who abandoned my cats halfway through the sit and didn’t even bother to phone me to let me know, just sent me a WhatsApp message saying she had already left. Of course, I left her a bad review explaining what had happened to warn other home owners. But to my surprise, my review didn’t show on her profile. I contacted Support to ask why and they explained that users can decide whether they want to show or hide their reviews. Meaning ALL house and housesitter reviews are unsurprisingly positive- even though it’s a lie. I felt betrayed and unsafe. Users have the right to make informed decisions when so much is at stake. This is a stranger sleeping in your bed looking after your beloved animals. Of course you want to know if they ever got bad reviews and why. I have stopped using their service. I hope trustedhousesitters and others don’t allow users to censor honest reviews for everyone’s sake.

2
Date of experience: Oct 01, 2024
Chadwick Kelly
Never let me down once!

Being using MindMyHouse, for at least 6 years, and they have never let us down. Also the sitters in every case, worked well for us and the dogs. Keep up the good work MindMyHouse.

5
Date of experience: Sep 30, 2024
Regina Baker
A ‘Never Fail’ Service

We have been home owning members for 11 years and haven’t had a bad experience. Our home and animals have been well cared for and we have met some lovely people from around the World. The website is easy to use and attracts serious- minded people as house sitters. Just be sure to check out the folks you are considering. We always have several internet meetings with potential sitters so that we can all raise and resolve things well in advance. We also stay in touch during the time we’re away from home. Thanks to MMH for 11 years - so far! - of excellent service.

5
Date of experience: Sep 29, 2024
Amy Harris
Always been happy with our MindMyHouse sitters

I've used MindMyHouse for many years, to obtain petsitters for our homes both in the UK and now in Spain.MindMyHouse is my go-to platform to look for sitters and we've never had a bad experience! We've always found a sitter for our holidays and have made some wonderful friends as a result. We've kept-in-touch with our sitters, even though we've never had the same person back more than once!The upgrades to the MindMyHouse platform has made it much easier to use and I always recommend MindMyHouse to my family and friends as there's no-need to pay more to recruit quality petsitters ;-)

5
Date of experience: Sep 29, 2024
Adrian Patterson
I have nothing but praise for MindMyHouse.

I have been using MMH since 2012 to find sitters for my home. The worst experience was a retired train driver and his wife. At the time we had four dogs. We stipulated that the dogs should be walked at nine am. Our maid reported that the couple didn’t surface until midday. They left our cooking utensils stained by turmeric. They asked for a review but I chose to ignore their request.That was the worst experience.When we lived in Madeira, as it was a very popular tourist destination, we would often get twenty replies in twenty-four hours from all over the world. My wife and i would rate them from one to ten and then discard those we felt were six or less. Young people who had looked after granny’s moggy for a couple of weeks were never going to be suitable. Middle-aged were our choice.Some we still hear from years later.We found little point in contacting sitters. Invariably they were not available.Nothing was ever damaged nor stolen.We introduced them to our neighbours, over a meal when time permitted. We booked them to arrive a couple of days before we left and arrived back home at least twenty-four hours before the sitters were due to leave. We asked for updates with photos whilst we were away. Video WhatsApp or similar was always a must when interviewing..I have nothing but praise for MindMyHouse.

5
Date of experience: Sep 29, 2024
Bart P.
Highly recommend Mindmyhouse

I’ve been with Mindmyhouse since 2017 and have experienced many wonderful house sits around the world. Highly recommend this platform if you want to house/pet sit or if you want to find a sitter while you’re away.

5
Date of experience: Sep 28, 2024
Loretta Carter
Brilliant service

I have been using this company to find a house sitter since my beloved pussy cats were kittens. They are now nearly 15. I have had fabulous people from all over the world taking care of them all thanks to this Web site. Many of these people have returned and become life long friends . I would not hesitate to recommend this company.

5
Date of experience: Sep 28, 2024

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Business Details

  • Global house sitting matching service bringing home owners and house sitters together online. Home owners join for free. House sitter members pay the lowest annual fee on the web. Happy house sitting!

  • email help@mindmyhouse.com
  • language https://www.mindmyhouse.com

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