Review Time
Really terrible experience with Miss Moda Luxe. The item I received was extremely poor quality, I returned the item due to this and I’m being charged £8.98 for delivery/return charges? The description of the products online are completely different to the products in person, the colour and quality is nothing like described online. I have contacted the company numerous times over the past 3 weeks via email and online chat and still no one has contacted me back. When returning items that are faulty/not as described within the returns period you are covered under the consumer rights to receive a refund of your delivery/return charges. Miss Moda Luxe are ignoring my emails and I would highly recommend that you spend your money elsewhere and do not buy from the company, extremely disappointing.
First and last time I will ever order from this website, ordered a pair of boots 5 days later (on the day of delivery) I received an email from them explaining that they had sent me the wrong order, they explained that if I returned the item my correct order would be sent out right away, a week after returning the order I received a refund, when I questioned them as to why my correct order had not been sent they just said I would need to order again! When I questioned why they hadn’t sent the correct order as stated with the return process they failed to reply.
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Looking for fierce and affordable fashion? Look no further! Miss Moda Luxe has got you covered, all on one site. Everything from tailored chic to sassy baddies, party looks to basic wardrobe essentials. With a wide range of comfy loungewear, tops, skirts, trousers and sweet day dresses. Not forgetting our next level shoes and statement accessories.
