mixxaudio.com

4.5
4.5 Based on 41 reviews

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Average Rating

4.5

/
5

41 Reviews

5 Star
81%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
14%

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Great Customer Service and Support

The support portal was easy to locate, unlike some customer support lines I received acknowledgement for the issue logged. Furthermore they reached out to me on my email. Not only that George went the extra mile to verify if the issue still persisted and was patient enough to do it on more than one occasion (as I was not able to timeously respond at that moment). He took my issue seriously and made suggestions to resolve the matter (which was ultimately resolved). Much appreciated,

5
Date of experience: Apr 25, 2024
Nelho
Customer service

I recently purchased pods from this company however after one week one stopped working. I contacted Mixx customer service and spoke with George, he was attentive and knowledgeable about the product and gave advice on how I might be able to resolve the issue however it was unsuccessful. After conversations with George and Louisa it was decided that I would receive a replacement, which I have and is working fine. My thanks to George and Louisa on their professionalism and prompt resolution of this matter. I have had one of the best customer service experiences with Mixx thanks to George and Louisa. Caroline.

5
Date of experience: Apr 22, 2024
IFerreros36
Great customer service

Great customer service from George - polite, responsive and kept me up to date and resolved the issue quickly. MIXX sent out a replacement and sorted everything.

5
Date of experience: Mar 25, 2024

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