Review Time
I would give them ZERO stars. They are scammers that falsely advertise specific sizes(which they don’t have) and scam you by refusing refunds. The quality of products are cheap and nasty. AVOID AT ALL COSTS. Should have done my homework. Lesson learned.
I ordered a jacket that looked different to what was advertised on their website, and was of poor quality (puffer jacket looked deflated due to barely any insulation material inside despite being described as "essential for Fall and Winter"). Their website states "hassle-free returns" but this is not the case at all. They list their address as based in UK but when I emailed, they said I would have to return the item to an address in China (at my own expense of course). I have reported the company to Action Fraud.
I have been looking for a winter coat a came across Monvalier. I’ve ordered 2 coats however they still have not turned up after 3 weeks of ordering. There is a tracking number however have not moved since 22 September after the parcel has travelled over from china. I have no faith that these coats will arrive and I’m not sure what the quality will be like. £120 down the drain. I’ve asked for a refund and no response from the supplier.Avoid these guys
No email confirmation received after placing order. Not registered on Companies House even though states only ship in UK. No response to email chasing confirmation. Phone number on site for Customer Support is a non-working mobile. Address on site is a block of council flats... turns out they are in China...see belowFurther update - the customer service team contacted me and advised I did not place order but order value showing as pending on my credit card. I sent a snip of my credit card payment and they said it was a system error and no order placed. Chased them advising amount now came out of my account. They eventually advised error at their end and stated I had not entered my email which I am pretty sure I had. I asked them to cancel order. Few days later they advised too late to cancel. Few weeks later chased them for tracking. A few more days boots arrived in wrong size and poor quality - do not believe leather as described on their site. Contacted them to return, they advised had to return to CHINA even though they show UK address on site but offered me money to keep boots (just over half of what I paid) - back and forth with them and they will not give me a full refund, want to keep almost £13 of my order. Now speaking to my credit card company raising a dispute - do not touch this company, you will be disappointed.
I DO NOT RECOMMEND MONVALIER.COMI ordered a jacket off of Monvalier.com 2 weeks ago. They sent the incorrect jacket. When I asked for a full refund they did not offer this. The jackets are presented as high quality pieces on the website. When they arrived I quickly realised this was not the case. They are not even branded, zipper barely works, materials don’t feel quality. It is clearly a poor attempt at white labelling.Save your money.
The boots I ordered were not leather as described and certainly not true to size. I tried to make a return which would have cost over £20 so I opted for 40% refund. The reason I purchased from them was because reg address is in London but returns have to be sent to China hence the cost. Company is a REAL SCAM SO DOBT USE IT.
Great website (I thought), but marketing is all fake. Cashmere jumper advertised, was delivered after 3 weeks, had no labels, felt like acrylic. I then found out item was shipped from China. Refund policy requires you to ship back. Not to the UK address but to warehouse in CHINA !! DO NOT USE THIS COMPANY. It took many emails to secure a 70% refund. I now see website changed and they show an address in NL. Very unethical company in my opinion.
Claim your business profile now and gain access to all features and respond to customer reviews.
emiratesislamic.ae
dxdelivery.com
jeepbolts.com
asossamplesale.com
fansly.com
agileclassrooms.com
mitsubishicars.com
playfulrewards.com
harpercrewe.com
ai.buzzoids.com