Review Time
Great software, in my case, mRotoAI, helped make a seemingly incredibly difficult project not only possible but easy. Though mRotoAI is relatively simple to use, my project made it not so straightforward — that's where user support became invaluable. I've been a full time commercial photographer for thirty plus years and have offered my clients video for the last five years. I have used all kinds of different plugins, apps etc, and have had several occasions where I needed support — I can only recall a couple of occasions where support matched the level of attention and sincerity that I received from the MotionVFX team. They even requested a sample of my video project so they could understand my challenges and offer solutions. I'm incredibly grateful for the MotionVFX's team — they helped me deliver a project that my client was extremely happy with.
MotionVFX make great, easy to use plug-ins. I have bought many products from them over recent years for use with Final Cut Pro, and all have worked really well. I recently had need of support via their installer app, and used the chat support function. My problem was sorted out quickly and efficiently. Great service from a great company. Thanks
I’ve been editing videos for quite a while and those are the best motion templates by far. They are not cheap but if you want to step up your editing game I would recommend it 100%.I also send a message to support team once to ask for help, super réactive and skillful folks
I recently made a purchase from MotionVRX and I'm very happy with it. Since I'm not a tech person, I wasn't able to understand how to use some of their stuff efficiently. When I emailed to the support, they replied very quickly, and told me the basic way how to use some specific stuff, which picture-adapted and very easily understanding. They are very flexible and they even send you videos showing how to do specific technical stuff.For any improvement for the future, I'm leaving space in 1 star. Therefore, it's 4 stars for now. However, I have to say, so far so good :)
I contacted MotionVFX with a question about their mDocumentary product and their response was on-point and quick. I would rate their technical support superior to many other companies. They were professional and courteous.I also want to say that I have purchased several products from them now and have been impressed each time. The products are easy to use, they add a professional finished touch to all my video editing needs and most of all, they save me an incredible amount of time with each project. Keep up the great work! I will definitely be purchasing many more products.
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