Review Time
Disappointed.I spotted a car that seemed to meet our requirements. They stated that the car was just having a bit of work carried out but if I call back in an hour, they can let me know if it’s ready. I called up after an hour and was informed that it’s ready. Got everyone in the car and drove to the garage. I was then informed that the car is not ready, front wing missing and on jacks but we still checked the car and paper work to not waste the journey. I was then informed the car will be ready by Monday, this then became Tuesday and then Friday but I will get a call as soon as it’s ready.I called on Friday and they informed me that someone is test driving it now. The work has only been completed in the last few hours and a new costumer had jumped the queue and bought the car.I feel like I have been messed around with due to poor communication. They did state that if I was interested I should have secured the car with a deposit but this does not seem logically when it’s missing a panel and on jacks and anyway I was awaiting there call through the whole process.
Jeep Trailhawk puchased and delivered on flatbed - I attended the day before to pick up as arranged but car wasn't ready. Taken off trailer, switched on for first time and engine light comes on. Error codes previously deleted before going on trailer. Loss of confidence in car before even driving it. Car returned on flatbed.
Greedy & time wasting dealership. We had placed a deposit for the Tesla we were purchasing, we were under contact with them regarding finance quotes. We were sure we wanted the car and we made that very clear when the deposit was paid, even got sent a video “here’s your new car” this was all while the process of financing was happening. Comes the next week, they’ve sold the car to someone else. A deposit means nothing to them, useless people who’ll waste your time, would NOT recommend these lot.
We had Jaz one of your sales assistance sell us the car she was very help full and nothing was too much trouble. She even came in on her day off to you transferred the car to us. And all safe a polite and helpful. Even the boss came over and made himself know.
I been wanting a new car and found the perfect car with motor4u! During the process of getting the car there was a couple hiccups but Jaz ensured everything I wanted was done! Jaz was really helpful through the whole process which put me at ease as buying a car can always be stressful! Jaz was reassuring through the whole process, I couldn’t ask for someone better to help me through the process, she was kind, helpful, and answered any questions I had. So a massive thank you Jaz!!
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