Review Time
First and foremost the products looks exciting. Cud have been 5 star rated if not for your non-English wordings. Spanish or whatever it was. I translated but kept going back to original. A little annoying.
[Update7/31/25]They asked me to follow up again, so I did, only to be met with silence. Yet another empty promise from the company. No response, no accountability. I feel foolish for believing they’d value their customers and for falling for their lies a second time. They could reach out to my social media if they wanted to fix the situation but they decided not to.[Original7/23/25]I was trying to contact the support team via emails and live chat and had no response from them.I went on face book and made a comment trying to get attention from them. They just deleted my comment off the Facebook and pretended nothing had happened.
[Update7/31/25]They asked me to follow up again, so I did, only to be met with silence. Yet another empty promise from the company. No response, no accountability. I feel foolish for believing they’d value their customers and for falling for their lies a second time. They could reach out to my social media if they wanted to fix the situation but they decided not to.[Original7/23/25]I was trying to contact the support team via emails and live chat and had no response from them.I went on face book and made a comment trying to get attention from them. They just deleted my comment off the Facebook and pretended nothing had happened.
Very disappointed with the "customer service" . Order placed on June 19, still hasn't reached me. 4 emails stating the order # have been sent to support movespeed.com. No response. Went on the website and requested an update on chat which is advertised as being online from 1 AM to 9 AM GMT. No response.
Very disappointed with the "customer service" . Order placed on June 19, still hasn't reached me. 4 emails stating the order # have been sent to support movespeed.com. No response. Went on the website and requested an update on chat which is advertised as being online from 1 AM to 9 AM GMT. No response.
I purchased the GD10 due to being able to track it with Apple Fine My (Stuff). I set up everything per the instructions and everything was fine, or so I thought. The touchscreen is a little unresponsive and apparently I managed to mistype my password when setting it up. I have large fingers and figured I may have just hit the key below the one I meant to hit for the last number and tried to unlock it. It didn't work. I tried so many different combinations of the password I thought I had entered but none of them worked. So I tried to reach out to Movespeed.....over and over and over and over and over and so on until tonight I entered my name email and everything into the chat box for the last time before I decided to record a video for my channel and rant to my subscribers for a bit. Several suggested I write a review on here so this is me writing it. STAY AWAY THIS COMPANY DOESN"T CARE! I am filing with my CC company to recoup what I spent on this overpriced piece of techno-garbage. Luckily My CC company has never let me down unlike Movespeed. I am sticking with twopan who I backed on KS and haven't had one problem with. Cheers
I purchased the GD10 due to being able to track it with Apple Fine My (Stuff). I set up everything per the instructions and everything was fine, or so I thought. The touchscreen is a little unresponsive and apparently I managed to mistype my password when setting it up. I have large fingers and figured I may have just hit the key below the one I meant to hit for the last number and tried to unlock it. It didn't work. I tried so many different combinations of the password I thought I had entered but none of them worked. So I tried to reach out to Movespeed.....over and over and over and over and over and so on until tonight I entered my name email and everything into the chat box for the last time before I decided to record a video for my channel and rant to my subscribers for a bit. Several suggested I write a review on here so this is me writing it. STAY AWAY THIS COMPANY DOESN"T CARE! I am filing with my CC company to recoup what I spent on this overpriced piece of techno-garbage. Luckily My CC company has never let me down unlike Movespeed. I am sticking with twopan who I backed on KS and haven't had one problem with. Cheers
Perfect scamsters!! Stay away from this fraudulent seller.I've email 24 times since the date of my purchase on June 26th. I never received the product for Order # 13804. I got a reply on July 22nd saying they shipped a replacement, I rejected the shipment and guess what no shipment and no response. Terrible customer service and am going to report to the BBB about these seamsters.
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MoveSpeed is a leading brand specializing in high-performance mobile power solutions and cutting-edge storage devices, dedicated to delivering reliable and innovative digital technology products to users worldwide. Committed to the philosophy of “innovation-driven, quality-first,” we combine sleek design with advanced technology to create smart hardware tailored for today’s fast-paced lifestyle.
Our product lineup includes ultra-thin magnetic power banks, portable chargers with fast-charging capabilities, and external solid-state drives (SSDs) that offer exceptional transfer speeds and robust data security. Whether you are working from home, traveling, or managing a busy day, MoveSpeed provides powerful charging and efficient storage solutions that meet the diverse needs of modern digital users.
Backed by continuous research and development and stringent quality control, MoveSpeed products deliver outstanding stability, durability, and user experience—earning the trust and praise of customers worldwide. Our mission is to empower users by elevating their digital lifestyle through innovative and professional technology, making technology an indispensable part of everyday life.
Choose MoveSpeed for peace of mind, convenience, and efficiency—experience a seamless digital world powered by our advanced solutions.See more
