Review Time
I'd like to make a complaint about the customer services with mugler, I've been intouch with mugler for a few months now about a faulty 10ml handbag size perfume of the goddess alien, sent picture of the bottle spoken to the retail I bought it from , and they said I need to message customer service at mugler, I did that as it is mugler that made the faulty bottle. I had no longer had the receipt as it had been a while since the purchase ,but sent a bank statement copy of the transaction, that wasn't good enough , I even mentioned I only want an empty 10ml bottle to replace the faulty as I'm losing perfume out of it still, no luck I feel I have been dealt with unfairly , I'm a honest hard working woman and asking for a reasonable solution but just keep getting no help very disappointed with mugler L'Oréal
Great website to buy from, easy to navigate and very good prices, quick delivery and really well packaged in a beautiful gift box with two free samples of my choice, very pleased with my purchase from Muglar and would definitely buy from them directly in the future.
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MUGLER Official Online Store • Fragrance shop : Women's Perfume (ANGEL, ALIEN, AURA MUGLER, ANGEL MUSE) ⋅ Men's Perfume (A*MEN, ALIEN MAN) • Fashion • MUGLER
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