Review Time
Money deducted from security deposit. I collected Innova Crysta from Chandigarh. The car had ~68000kms. 1. I wanted the car 30 mins before the booked time but they have limited staff so expect delays. I had to wait an hour in middle of the market. No office. The car was in front of me with MH registration. 2. I collected the car in dirty condition with fuel tank 1/4th filled. The car had returned from Rajasthan. On checking with the single person in charge there, he said due to covid they are not cleaning the car and taking back from customers in same dirty condition. How hygienic! Also he said while returning they will check the fuel and depending on if its more or less the refund/deduction would be done.3. As soon as i started my journey on the highway, i started noticing some creaking noise. I tried reaching out to the person in charge at onsite but obviously he had no idea and asked me to visit some garage. On taking a break I realized the noise was coming from the carrier at the roof. Mechanically the car was good though. 4. Since I was coming from a day long journey on my way back from Chamba to Chandigarh. I wanted to return the car in the night rather than waiting for next morning (6:00AM - my returning limit that i had booked for). there was noone at the site to my surprise. I called the guy and he asked me to come next morning. On requesting him, he agreed and asked me to drop it ini Mohali somewhere. 5. Finally when I get the refund i saw deduction from the actual amount. On contacting these people they said its because i returned the car dirty. Lol :) Are you kidding? 6. I had rather returned the vehicle with fuel more than what i received. And as per earlier discussion with them I was expecting some refund for extra fuel. On the contrary they deducted money from my deposit.How is this all justified?
Worst Experience. They took money first and cancelled my booking saying my driving license is less than a year old.Later I provided my co passenger DL and Aadhar details,they said address missmatched.They cancelled my booking, took a day rent from the payment and extra charges aswell.I DONT EVEN RECEOMMEND MYCHOICE TO ANY OF CUSTOMERS WHO WANTS TO RENT A SELF DRIVE CAR.
Worst service, they even don’t know how to verify documents. They want word to word address match in your all documents. Luckily before booking online I have contacted them to verify the documents, if i had booked the car then they further reject my booking and deduct the cancellation amount!
Excellent service of My choice car and car is net a clean both interior and exterior and My choice is very punctual for timming and guys is awesome Nature to how to talk customer and all everything was excellent ....and one more thing is bad actually deposit money is high to compare other companies.. overall excellent... 👍
Cost effective and best self drive car rentals . [Bangalore, branch ]On time car delivery Decent and supportive staff[Krishna] who supported and advised professionally.well maintained new car fleet. compared to other car rentals, this is the most cost effective car rental and i bet on it . I took XUV 300 for 2 days , they provided me neat and clean car, Indeed it is a good car . Note: from my perspective to be on a safer side : take full video and phtos of the car provided from all of the angels keep it with you. They will also do a check list in front of you , what ever the damages has happened prior to car delivery to you .
Worst ever customer support. They have deducted the full security deposit saying the damage charges. When I asked for the completed details on that they asked to mail. Now it been a more than 45 days, but still didn't get any update from them and no response on call too. Better to opt for other option as there are many rental cars available now.
I recently booked car from MyChoize in Pune.this is getting driven under leedership of mr Pradeep and his boss as communicated to me as mr kailash from Hadapsar..In simple word,they are totally out of sync with customers interaction policies with service care executive.I will wire blog shortly on this with details.If you are here for for honest review,don’t think to save bucks by going with mychoize and loose all good time of trip experience specially in Pune.apart from that hidden charges are there.they simply says read our xyz policies.
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