Review Time
Naked delivery service is chaotic. It involves walking around my area looking for my case of wine. Whilst staff are pleasant they appear unable to resolve the issue. Overall Naked Wines have gone downhill in the last few years and I’m glad to cancel my membership as it’s too stressful chasing up delivery.
Been with Naked for many years great wines, but, their delivery model is a farce. Boxes left on the drive, the usual “we tried to deliver” emails. I can’t think of any other organisations that kocks up their deliveries as much. Yesterday the delivery drivers van broke down at the end of our drive, after fiddling around he got it going and drove off with out completing the delivery. Sure enough today we get the usual “we tried to deliver” mail. If there was anything that would lead us to cancel it would be delivery. Nice wine, but…
Was offered a great Angels deal - but I wasn't expecting how bloody good it was... and the wine was 'exceptional' - so damn good, I immediately purchased a second box. Hands down, the best selection I've ever ordered from any wine delivery service. Bloody brilliant! 5 stars!
Naked Wines took a large amount of money from my account after I had cancelled it. Then delivered wine to an old address wherre I did not live, carried on doing so then told me it was all my fault when I found out and did not send any evidence to back up what they claimed. Strikes me as a desperate company with no customer accountablity.
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