nationalexpress.com

4.2
4.2 Based on 1.1K reviews

...

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Average Rating

4.2

/
5

1.1K Reviews

5 Star
65%
4 Star
11%
3 Star
6%
2 Star
4%
1 Star
14%

Filtered Reviews

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Review Time

Reliable and cost effective

Coach was on time and inside was very clean. Driver was friendly. Booking in advance made it very cost effective.

5
Date of experience: Nov 13, 2025
Straighforward booking service and…

Straighforward booking service and attractive prices if booked well in advance

5
Date of experience: Nov 13, 2025
Andrea Kitchen
My booking was easy to do

My booking was easy to do, fast, confirmation and e tickts came through quickly

5
Date of experience: Nov 13, 2025
Tusia
Clear

Clear, easy

5
Date of experience: Nov 13, 2025
Aden Hassan
Easy to navigate

All the process were clear and understandable.

5
Date of experience: Nov 13, 2025
J.L.
The staff were polite & pleasant

The staff were polite & pleasant. The driver was very informative.

4
Date of experience: Nov 13, 2025
Barry Wellings
Easy and quick booking

Easy and quick booking

5
Date of experience: Nov 13, 2025
Anna Woollett
easy online booking process, cheap ticket and no problems at all

I had a very positive experience when travelling with National Express. I travelled from Sheffield Meadowhall at 11.15am arriving into Leeds at midday, on Thursday 13th November. The booking process online was very easy to use, and I logged into my account to use it so that I didn't need to pay booking fees. The ticket was very good value. The coach arrived and departed on time, the boarding process was efficient, the coach was clean, the wifi worked and I didn't experience any problems. Sheffield Meadowhall is a clean station with decent waiting areas and there is a Travel Information Centre in the station, with staff who tell passengers which stand their coach leaves from

5
Date of experience: Nov 13, 2025
DawnShearman
Easy to follow and price

4
Date of experience: Nov 13, 2025
Jules
SImple enough

SImple enough, would possible be good to see similar routes connected to the one I was booking.

4
Date of experience: Nov 13, 2025

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