nationalexpress.com

4.2
4.2 Based on 1.1K reviews

...

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Average Rating

4.2

/
5

1.1K Reviews

5 Star
65%
4 Star
11%
3 Star
6%
2 Star
4%
1 Star
14%

Filtered Reviews

Filter Reviews

Review Time

Alys
No problems though bus late arriving in…

No problems though bus late arriving in London but that was ok.

5
Date of experience: Nov 04, 2025
Teresa Edwards
Excellent ❤️

5
Date of experience: Nov 04, 2025
Nyldo
Fast and quick

Fast and quick. Also, good customer service. I had committed a mistake buying my ticket, and the customer service was superb in everything inclunding the refund. Good service.

5
Date of experience: Nov 04, 2025
SANDRA
Great experience on a clean and…

Great experience on a clean and reliable coach, very friendly drivers.

5
Date of experience: Nov 03, 2025
Paul Forse
Travelled from Cardiff to Heathrow.

Travelled from Cardiff to Heathrow and then back 2 weeks later. Chose National Express because of a recommendation from friends and very pleased with the cost and convenience. Picked up on time in Cardiff and dropped off on time at Terminal 4 departure door. The same applied on the return journey.

5
Date of experience: Nov 03, 2025
Mohamed
No problems experienced and booking…

No problems experienced and booking completed very quickly

5
Date of experience: Nov 03, 2025
Des Kennedy
Quick & easy

Very comfortable & relaxing.

5
Date of experience: Nov 03, 2025
Kathryn
My recent booking experience

My recent booking experience for National Express was great. It was easy to see all the options available to me from my local stop. I was able to book our seats and I received my e-tickets immediately.

5
Date of experience: Nov 03, 2025
Sharon Hemmings
Always have a good journey with National Express …

Always have a good journey with National Express the staff go out of their way to make sure everything is comfortable and even help by lifting luggage for you

5
Date of experience: Nov 03, 2025
heather wilson
all went satisfiedto plan and no delays

all went to plan and no delays

5
Date of experience: Nov 03, 2025

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