nationalexpress.com

4.2
4.2 Based on 1.1K reviews

...

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Average Rating

4.2

/
5

1.1K Reviews

5 Star
65%
4 Star
11%
3 Star
6%
2 Star
4%
1 Star
14%

Filtered Reviews

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Review Time

Nicola Wooderson
Great value for money

Great value for money, especially if you book early. Punctual service, friendly staff and comfortable coaches.

5
Date of experience: Nov 16, 2025
SHATAH ADEN
Not good

Payment system is not good you take 2 times Payment same times Very bad service

2
Date of experience: Nov 16, 2025
Rachel --
Intuitive website to book tickets

Intuitive website to book tickets. Goes through the stages easily.

5
Date of experience: Nov 16, 2025
Chiara Prosperi
No seats left on pre-selected journey

The driver let some passengers in with a ticket for a different time at the start of the journey and as a consequence, when it got to further stations, there were no seats left for people that had bought a ticket for that precise journey.He then asked the people that he had previously let in to get off the bus, which they didn't and as a consequence he said he would not leave again until they got off. He held us at a station for 30 minutes to resolve this and we all got to the airport pretty late and ended up having to run through security.

1
Date of experience: Nov 16, 2025
Danielle
I've been using national express…

I've been using national express coaches for last few weeks travelling to my brother's house up north and back down to London and so far all my drivers have been nice polite and helpful. Journey is always straight forward doesn't feel like a 3 and half hour journey. Love travelling with nation express

5
Date of experience: Nov 16, 2025
Website User
It left on time and arrived on time.

5
Date of experience: Nov 16, 2025
Karen
This trip went very smoothly

This trip went very smoothly. Enough space for legs and people on bus were quiet. Bus arrived on time.

5
Date of experience: Nov 16, 2025
Yvonne
It was so easy to book.

5
Date of experience: Nov 16, 2025
Used National Express many times for…

Used National Express many times for travelling. Always easy to book and good prices for the service.

5
Date of experience: Nov 16, 2025
Kay Wilson
Very easy to book and reliable

Very easy to book and reliable

5
Date of experience: Nov 16, 2025

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