neomachi.com

4.5
4.5 Based on 201 reviews

Neomachi is a cyberpunk/Japanese inspired apparel store that stands for high quality apparel, unique art, sustainability and a personal touch. They’re based in Amsterdam but sell their clothes all over the world. Neomachi draws its inspiration from Japan...

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Average Rating

4.5

/
5

201 Reviews

5 Star
76%
4 Star
10%
3 Star
5%
2 Star
3%
1 Star
5%

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Theodore Taylor
Total Let Down

First time buyer from this brand, as a fan of cyberpunk I was pretty hyped to get a T-shirt. When I received the t-shirt I was let down.1.) Prints arent near as vibrant as whats pictured on their website. I had a print on a white tshirt and it looked faded. the "images/colors may be different based on your monitor" doesn't cover this poor craftsmanship.2.) Although the T-shirt is Marketed as 'Organic' it looks like they used sublimation to apply the print. To use sublimation on an 'Organic Cotton' item you need to spray it down with MAN MADE CHEMICALS!!!3.) Theres ZERO detailing on their garments, no branded labels, no print on the inside neck. It shout's "I chose the cheapest possible options from that random dropshipping website" kinda deal.4.) After sending them photos of the item I received, I got my refund (after 2 weeks, this didnt include postage costs, which the customer pays). THEY DIDN'T EVEN WANT THE ITEM SHIPPED BACK TO THEM!!!5.) The automated e-mail that I received when I asked for a refund started with 'Hello, 'first name' '. If you can't atleast iron those things out make sure your product isn't terrible.6.) It took 11 Days for the item to arrive to the UK. Pretty damn slow.I have a sneaking suspicion that this is a brand built on outsourcing the item (dropshipping) to a 3rd party supplier and not at anypoint does it go through the 'brands' own quality control.

1
Date of experience: Mar 27, 2023

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Business Details

  • Neomachi is a cyberpunk/Japanese inspired apparel store that stands for high quality apparel, unique art, sustainability and a personal touch. They’re based in Amsterdam but sell their clothes all over the world.

    Neomachi draws its inspiration from Japanese, anime, futuristic and retro inspired themes. The designs are made from scratch by real artists. The idea is to produce quality clothes that are cool enough to stand out, yet subtle enough to be wearable on a daily basis. The t-shirts, hoodies and sweaters are made from 100% organic cotton. See more

  • language https://neomachi.com

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