neurogena.us

3.7
3.7 Based on 96 reviews

...

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Average Rating

3.7

/
5

96 Reviews

5 Star
53%
4 Star
15%
3 Star
5%
2 Star
1%
1 Star
26%

All Reviews

Filter Reviews

Review Time

Cody Sanders
Finding the right support made all the difference!

Once I reached the appropriate place for assistance, my experience was fantastic. Receiving a return label was a thoughtful gesture that I truly appreciate. I have faith in the product, but everyone's experiences vary, and unfortunately, it didn't work well for my back and pinched nerve issue. I had high hopes.

5
Date of experience: Dec 11, 2025
Ned Harris
Thrilled with my new device and eager to test it out!

I got my device today and I'm thrilled to start using it. It seems to be very well constructed. The instructions could benefit from a bit more detail on fitting and adjusting the pad locations with the belt locks. Once I completed the initial setup, figuring out how to use it was straightforward, and I could feel it working. I understand results take time, but I believe this will assist in alleviating my back issues!

5
Date of experience: Dec 05, 2025
Mac Sanders
Excited to Try My New Device!

I received my device today and I'm thrilled to give it a try. It seems to be well constructed. The instructions could provide more guidance on adjusting the pad positions with the belt locks. However, figuring out how to use it after the initial setup was straightforward, and I could feel it working. I understand progress takes time, but I believe this will help alleviate my back problems!

5
Date of experience: Dec 05, 2025
Pixie H.
Quality Product

The product appears to be well crafted.

4
Date of experience: Dec 04, 2025
Curtis Fisher
Good Product for Specific Needs

The belt took a while to arrive but is very well made and does provide decompression if that’s what you need. It’s comfortable to wear, especially while lying down. The instructions could be clearer, but it’s relatively easy to understand. Unfortunately, after using it for about five days, my neurosurgeon advised against decompression for my nerve inflammation condition, so I will need to return it. I hope the return process goes smoothly.

4
Date of experience: Dec 03, 2025
Product Made Sense but Didn't Help

The product made sense but unfortunately did not assist my condition at all. I’m not sure why, as I had hoped it would.

4
Date of experience: Dec 02, 2025
Carly Scott
Great Product!

It's fantastic and therapeutic; just need to acclimate to it. So far, it's been good!

5
Date of experience: Dec 01, 2025
Giovanni
Received the Decompression Belt

I just received the decompression belt. It was simple to use, and I felt the pressure relieved from my back along with a much-needed stretch. However, the belt is quite uncomfortable. It does what it’s supposed to, which I appreciate. The shipping took longer than expected. Overall, I look forward to using it daily. Thank you!

4
Date of experience: Nov 26, 2025
Tyler B.
Wonderful Product

The product is wonderful and has helped alleviate my husband's back pain.

5
Date of experience: Nov 26, 2025
Toddy Cook
Product Seems Okay but Uncomfortable

The product seems okay, but it’s too tight for me to wear comfortably. Putting it on and taking it off is difficult, and my back is quite sore from trying it. I would like to request a refund. Can you assist me with this? I attempted to use my order number but it wasn't found. Could you send me the return authorization so I can return it? Thank you!

2
Date of experience: Nov 24, 2025

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