newyorktheatreguide.com

4.6
4.6 Based on 622 reviews

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Average Rating

4.6

/
5

622 Reviews

5 Star
85%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
7%

Filtered Reviews

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Review Time

Stephen Hicks
Save money, don’t buy here…

I bought several tickets through NYTG website. As I went to the shows, I realized that this company significantly marked up the ticket price and if I’d just gone to the theater’s website I could have saved a substantial amount. In addition, for two of the shows I didn’t get the barcodes for the tickets and had to get help, once from NYTG and once from the theater. While NYTG is not a scam, per se, it’s not worth buying your tickets here. I recommend buying from the theater and saving money.

2
Date of experience: Oct 06, 2024
Jen
Never buy from the first Google search result

I stupidly purchased a pair of tickets from this outfit without checking on them first. $414 plus "cancellation insurance." As soon as I realized it was a shady ticket resale operation, I cancelled and bought my tickets directly from the theater instead.Unfortunately, I didn't read the (very very very) fine print. The cancellation policy is a 24-hour window where you can exchange the tickets for a different show. Not helpful if you live out of town. Avoid these flouters of America's new Click to Cancel law.

1
Date of experience: Oct 06, 2024
Ptrt
NYTG is GREAT

second time used NYTG... again... everything perfect..got the bar codes exactly when they said w/o a problem...great prices... buying from them from now on

5
Date of experience: Oct 05, 2024
Suzanne Gibbs
Disappointed

Wow, were we ever disappointed with this show. The set was wonderful, though, and the actors were great, too. However, the show didn’t feel like it was going anywhere. We left at intermission.

2
Date of experience: Oct 05, 2024
C. Zaloaga
My first Broadway Show and I loved it

My first Broadway Show and I loved it. Great voices, funny content, super well done.

5
Date of experience: Oct 04, 2024
Tharon Cook
Great show and venue

Great show and venue! First show on Btoadway and it did not disappoint.

5
Date of experience: Oct 04, 2024
Angela White
My experience with the Chat app was…Excellent

My experience with the Chat app was excellent. I had problems receiving my tickets and my tickets were immediately emailed to me.

5
Date of experience: Oct 04, 2024
Joy
little bit of a wait but not long- so…

little bit of a wait but not long- so quick and helpful! thank you to jenny

5
Date of experience: Oct 04, 2024
Sheila Rose
Patty was very responsive to my…

Patty was very responsive to my questions

5
Date of experience: Oct 03, 2024
Linda Rowell
HOLLIE-I had a fabulous customer…

HOLLIE-I had a fabulous customer experience with your representative HOLLIEThis staff member was helpful, communicating clearly, and in a timely way, solved all my Problems and is a credit to your organization

5
Date of experience: Oct 03, 2024

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