newyorktheatreguide.com

4.6
4.6 Based on 622 reviews

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Average Rating

4.6

/
5

622 Reviews

5 Star
85%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
7%

Filtered Reviews

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Review Time

Joyce Lai
It was a great experience with New York…

It was a great experience with New York Theatre Guide. They understand my unexpected situation and helped me to get it resolved. I really appreciated.

5
Date of experience: Oct 12, 2024
gary nishioka
Manika with New York Theater Guide…

Manika with New York Theater Guide reached out in a prompt manner to help resolve my issue of a cancelled show (Water for Elephants which closed early). This helped to ensure confidence in New York Theater Guide as a source for theater tickets.

5
Date of experience: Oct 11, 2024
Charlene Alvarez
Back to the Future Don’t Miss!

Friendly staff, every seat was a Great seat! Show was humorous & entertaining. The special effects made you forget you were at a theatre it was so awesome!

5
Date of experience: Oct 09, 2024
James McCormack
Great security and indoor staff

Great security and indoor staff, very friendly.Great show, very funny. Great location

5
Date of experience: Oct 09, 2024
nathan simpson
I had a query regarding a recent…

I had a query regarding a recent booking that was quickly and well resolved by Marika. Swift and kind customer service. Thanks

5
Date of experience: Oct 09, 2024
huimei fontanaliao
Great assistance from Marika

This is our first experience to get online tickets on broadway. Due to some incident, we had to return to the support assistance, Marika, the senior customer experience representative, was helpful with our requirement and we are so grateful for her assistance. Thank you so much, Marika. We are looking forward to the broadway experience in New York.

5
Date of experience: Oct 07, 2024
Krishna Tyner
We recently purchased tickets for two…

We recently purchased tickets for two shows and planned to travel to NYC for a special mother – daughter trip, but we had a death in our family and we were unable to make the trip I reached out to New York Theater Guide and was fortunate to work with Marika who is so helpful and compassionate and made finding a solution quick and easy. We will buy all of our future performance tickets through NYTG because of this incredibly positive experience. Thank you.

5
Date of experience: Oct 07, 2024
Woo
My 40th Bday on Broadway for MJ

This depiction of Michael Jackson's life summarized it in a way that captured pivotal points from each era of MJ's life through the late 90's. My heart felt for him and fell for him all over again!

4
Date of experience: Oct 06, 2024
Allison Tenerelli
Disappointed!

Sadly, we were very disappointed in the show as were all the people sitting around us. In no way did it live up to the critics reviews. If you’re coming into NYC for a show, I would strongly consider making a different choice.

2
Date of experience: Oct 06, 2024
Jane Williams
Lucy one of the Customer Experience…

Lucy one of the Customer Experience Representatives at the New York Theatre Guide was absolutely brilliant. My query, despite an 8 hour time difference sorted everything out within an hour and a half - couldn’t be happier 😁

5
Date of experience: Oct 06, 2024

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