nicesurveys.com

4.3
4.3 Based on 140 reviews

...

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Average Rating

4.3

/
5

140 Reviews

5 Star
70%
4 Star
15%
3 Star
3%
2 Star
0%
1 Star
11%

All Reviews

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Review Time

Patricia Amon
Good Service! I had problems when starting to use nicesurveys. The surveys I had already. Finished

Good Service!
I had problems when starting to use nicesurveys. The surveys I had already. Finished didn“t appear- there werte no points that where counted. So I Write a ticket and was answered in a friendly way immediately so that the Problem could be solved right away and hasn“t appwared a second time. This makes me optimistic and trustful.

5
Date of experience: Feb 06, 2026
Esther
Exceptional Support from the Representative

I had two distinct inquiries, and the representative was the one who helped me with both. They were incredibly polite, patient, and provided clear and accurate answers to my questions; because of this, the service will be my primary choice for survey participation! Thank you once again for the excellent assistance!

5
Date of experience: Dec 20, 2025
Burt Lewis
Frustrating Experience with Cashout Request

I have been using the service for a few weeks, and generally, everything functions well – surveys credit, small compensations for screen-outs appear quickly, and the app is user-friendly. On December 5, 2025, I requested a £15 cashout via PayPal. The amount was promptly deducted, and I saw the message 'Voucher redeemed –15.00 GBP' (#60462073). A few minutes later, I opted to cancel the request by contacting the support team. The cashout now correctly shows as 'Canceled' in my payment history, but the £15 has not been restored to my balance. Currently, my balance stands at only £1.29. It has now been two full days without a refund of the £15, and I haven’t received any response from the support team despite sending an email and an in-app message. I've seen many users on Trustpilot mention that support eventually resolves issues, so I’m hopeful this is just a delay or a minor glitch. I would be happy to update this review to 5 stars once the £15 is credited back, as up until now, the site has been legitimate and paying. Please, to the team, check transaction #60462073 and return my earnings. Thank you!

1
Date of experience: Dec 07, 2025
Teddy Baker
Incredibly helpful and direct support

The support team is incredibly helpful and direct when issues arise. I'm thankful for the opportunities and assistance provided.

5
Date of experience: Dec 06, 2025
Bubba Baker
Cashout request canceled, but refund not received – awaiting support response

I've been using the service for a few weeks and typically everything functions well – surveys credit promptly, small compensations for screen-outs appear quickly, and the app is user-friendly. On December 5, 2025, I requested a £15 PayPal cashout. The amount was immediately deducted, and I saw 'Voucher redeemed –15.00 GBP' (#60462073). Shortly after, I decided to cancel the request (I reached out to support for assistance). The cashout now correctly shows as 'Canceled' in my payment history, but the £15 has yet to be returned to my balance. Currently, my balance stands at £1.29. It has now been two full days with no refund of the £15, and I have not received any response from support (I sent an email and an in-app message). I see many users on Trustpilot mention that support typically resolves issues, so I hope this is merely a delay or a minor glitch. I would be happy to update this review to 5 stars once the £15 is credited back, as up to this point, the site has been legitimate and paying. Please, support team, check transaction #60462073 and return my earnings. Thank you!

1
Date of experience: Dec 05, 2025
Dark_polo82
Excellent platform with great customer service

An excellent platform accompanied by great customer service.

5
Date of experience: Dec 02, 2025
Netr0x
Just joined a new survey platform.

I just signed up for this survey platform. They were very supportive with my issue. I was quite impressed. They are a solid site.

4
Date of experience: Dec 01, 2025
Orlando Fisher
The worst experience I've encountered.

This survey platform is operated by a company that partners with others known for scamming. They employ unsupported invitation methods to boost their ratings. I earned $10 today and withdrew my incentive, but they canceled my payout request and banned me from taking surveys. Their response to my inquiry was that my account was banned for quality reasons. I requested evidence, but they did not provide any and closed my support ticket. I advise others to steer clear of this platform, as they seem to be fraudulent.

1
Date of experience: Nov 28, 2025
Yvonne T.
Regular user experience

As a regular survey participant, I used the service and after earning $20-25, they banned me citing that my responses were not satisfactory. They canceled my last gift card.

1
Date of experience: Nov 27, 2025
DR27
Great experience with customer service

The service has been wonderful, and the customer service experience has been exceptional.

5
Date of experience: Nov 25, 2025

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