Review Time
I loved the customer service! They were always kind and resolved every question or concern clearly. Don’t worry if you ever have an issue with your package delivery — their support team is phenomenal. I’m truly grateful to them.
Products were very reasonably priced, but don’t work. The blackhead white rice serum says it’s supposed to “lift all the blackheads out your nose with the rubbing friction movement”, but the product is simply balling up and clumping instead of it being anything leaving your skin. Definitely not any blackheads being removed. Hasn’t improved blackheads at all, wouldn’t recommend.
I ordered 1 bottle for whitened and 1 bottle of blackhead exfoliating serum, I received them very quick but unfortunately the 2 bottles are nearly empty. I contacted customer service and ask for photos, and they judged the content by photos. The dropper has nothing to suck in. I have to communicate 4 times with them and customer service experiences were very poor. Just VERY POOR SERVICE this time from me. Simple problem CAN'T BE RESOLVED.
I emailed immediately after ordering to get my address updated alongside messaging on IG, FB AND TikTok. Note: I couldn't find a phone number ANYWHERE – convenient. I had typed in my new one and then something glitched with payment and it must have reverted to the old one by the time I hit pay again. Customer Service took hours to reply and told me it was too late and the order had been shipped. No shit, you took hours to reply. If someone can pack and send it, someone can reply to an email/DM. I also doubt the package has been picked up by a courier since the tracking doesn't display any results. Pretty disappointed in this company.
I only wish I’d taken the plunge to buy these products earlier! I’ve been using Nida for only 1 week and the difference in my skins tone, complexion, hydration and appearance is quite remarkable! I decided to take advantage of the 7 product deal after seeing it splashed all over Instagram and after seeing numerous reels of people’s results, which I thought were all down to clever lighting and filters. My skin has never looked and felt this good in a very long time and this is just the start of my Nida journey! I’m actually excited to see how my skin will look after a month, 6 months, etc etc…. 😃I’ll be buying more Nida products whilst the deals are still on as I have never found products this amazing that give you such remarkable results instantly! Thank you for the confidence boost!
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Premium Korean skincare brand fusing nature and science for exceptional results—featuring products we use and recommend to those we love.
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