nightingaledelivery.co.uk

4.8
4.8 Based on 915 reviews

Let us take care of you. For the last 40 years we have been looking after people who use urine drainage bags, catheters and sheaths all over the UK. We are specialists in home delivery and in bladder and bowel health products, but most importantly we take...

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Average Rating

4.8

/
5

915 Reviews

5 Star
92%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
3%

All Reviews

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Review Time

Dawn Morris
Excellent from start to finish, first time using them Order arrived within 3 days and free delivery,

Excellent from start to finish, first time using them Order arrived within 3 days and free delivery, very pleased with everything and also some free gifts which was great. Will definitely use again very quick and easy.

5
Date of experience: Feb 17, 2026
jeremy205641
Generally Positive Experience, But Recent Cancellations

I have typically had a very good experience with the service, but they have canceled twice now and sent me the same information in multiple emails. I'm waiting for a delivery today, as my father cannot walk to the door, so I need to receive the parcel. If it doesn't arrive today, I will have to contact the support team for supplies. Hoping for a successful delivery today.

4
Date of experience: Jan 13, 2026
Lori Harris
Highly Dependable Service After Surgery

Due to certain challenges that worsened after surgery, I have become dependent on the service offered by a local delivery provider. It's an impeccable system. I call them, explain my needs, and they coordinate with my local clinic to obtain a prescription! Typically, I experience a turnaround of just 3 working days! I am truly impressed with the service and wholeheartedly recommend it to anyone!

5
Date of experience: Dec 13, 2025
sangeddstar1385
Order placed over the phone with excellent service.

I placed my order over the phone, and the staff were incredibly helpful and professional. The first order took some time, but it was due to an issue on the surgery's part. For my second order, I called in again, and the surgery responded promptly, delivering the order just two days after I placed it.

5
Date of experience: Dec 05, 2025
Roger Sell
Excellent service

Always speedy response to order. Kept well informed. Delivery on time and careful. Staff on the end of phone taking orders always patient polite and efficient!

5
Date of experience: Oct 30, 2025
Jon Milner
Nightingale 10/10

Nightingale I can’t recommend them enough excellent service always very friendly on the telephone and I’ll find the delivery company they use to be very good and also very friendly thanks

5
Date of experience: Oct 29, 2025
Marian
Brilliant service

Brilliant service. Contact Nightingale with repeat order. They contact our surgery and we receive our order within a few days.Staff very helpful. Thank you all very much

5
Date of experience: Oct 29, 2025
A overnight delivery with problem quickly overcome.

A overnight delivery following a telephone request. After a mistaken address, a phone call led to the courier being contacted, he turned around and completed the delivery quite quickly. So no real problem.

4
Date of experience: Oct 29, 2025
Marie Macklin
I’ve never had a problem with…

I’ve never had a problem with nightingale they do a valuable service from a phone call which the member of staff are so polite very calm and do a fantastic job they send a message to the drs surgery and then recieve the prescription and order straight away within 2-3 days I recieve my catheters or anything to do with catheters that I have requested absolutely nothing to worry about they are a great company I thank you all very much kind regards

5
Date of experience: Oct 27, 2025
JAYNE SMITH
Very polite over the phone quick to…

Very polite over the phone quick to deal with your order never to much trouble and deliver on time they are a pleasure to deal with

5
Date of experience: Oct 26, 2025

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Business Details

  • Let us take care of you.
    For the last 40 years we have been looking after people who use urine drainage bags, catheters and sheaths all over the UK.
    We are specialists in home delivery and in bladder and bowel health products, but most importantly we take care of you from hospital to home and beyond.

  • language https://nightingaledelivery.co.uk

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