Review Time
They have a 30-day return policy... not great for the holidays when you need to order it almost 30 days before to get it on time. The web site is always down... customer support is a joke. Looks and feels like a start-up company that has no idea what it is doing. Stay away... go get a different one for half the price on Amazon.
Ordered 3 things: neck, head and lower back massager. Waste of money, the back massager is junk. Asked for a refund they denied it. Also took 3 weeks for shipping so it didn’t arrive in time for Christmas. Dont recommend this company or its products at all.
This product doesn't work as advertised, at least the one I received. It's very noisy and barely heats up, or can you feel it massaging you except for the constant noise? Maybe the product I received is faulty (I don't know), but the worst part is that the customer support hasn't responded to 3 different emails I have sent them to return the product in the past 3 weeks, and I still have not received any response prompting me to dispute the charge on my credit card. DONOT BUY
I ordered this item back on 12/21/2013, HAVENT RECEIVED IT YET. This company has the worse “tracking” system ever. Absolutely not information. Did I mentioned I still haven’t received it yet? What the hell is going on? It was a Christmas gift for my love.
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