Review Time
My only complaint is that it was not made clear when ordering that there was no stock. It took me emailing to find that out after already waiting several weeks. Your support was great in helping me as I had put in the wrong shipping address when ordered and that was fixed right away and when I inquired about when it was going to ship they were open and honest about the stock and set a proper expectations. My main feedback would be that the proper expectation should have been set when I was ordering.
I don’t know how this company has such good reviews but the device I bought is really underwhelming and there is no customer service number to talk to anybody of course because it’s 2024 and it is more cost-efficient to have a piece of crap answering service instead of an actual human being, that you have to pay. Customer service doesn’t really get back to you through email, so like I said on the email, I’m just going to eat the hundred dollars that I spent on this poor device and go from there. BUY AT YOUR OWN RISK!!!
Bought over Xmas. Shipping was fast and on time!Finally time for feedback:Targets pain points well;Is the perfect size;Gentle massager and not aggressive;Long battery life;Not too hot - just the right temp;Silent mode is good (but could be quieter);Overall super helpful with pain management so far.Great product and would recommend!
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