Review Time
Extremely disappointed. I suffer from painful cramps and lower back pain so I was stoked to receive this in the mail; however, both the heat and massage intensity on the belt were mild. The worst part was the sound of the massage feature. It was annoyingly loud and defeated the purpose of me being able to wear it around the house. Unfortunately, the sound was unbearable for me so I ended up only using the heat feature of the belt, which was mediocre at best. I regret spending over 100 on this belt, when I could use a heating pad for a fraction of the price for better pain relief. I would not recommend this product.
Bought nomisk product as a gift. Shipping was fast, however, had to return it as the person it was for didn’t want it. Communication was very good at first when I had emailed to inquire about the return process. I shipped it back, having to pay for my own shipping ($60 later) with the promise that I would get refunded within 3-5 business days. We are going into day 8 and I have yet to get a refund. I emailed nomisk twice, expecti by a quick response as I had got in the past, and nothing. I’m quite upset. Highly advise NOT TO BUY from this company. They are fakes.
My husband got me the Maia for Christmas. Even though I was a little irritated he would spend that much money on something I was sure wouldn’t work, I ended up loving it. This product is not going to be what you expect. The warming function is poor & the massage function does not feel like a massage. It’s actually painful & leaves you sore the next day. But I am someone who feels relief when targeted pain is applied over top of my chronic pain so it worked for me. I didn’t even open the box until mid-Jan & it stopped working on 2/5 & at that point it had been failing for a week! I cannot believe these companies have the nerve to sell products at this price that last for 3 weeks. I emailed Nomisk on 2/5. They never responded so I emailed again on 2/12. They responded on 2/12 asking for the order #. I responded on 2/13 with the order #. They responded on 2/13 & asked for more details & videos. I responded on 2/13 with the requested information. They responded on 2/13 asking if I’d like to try another unit & requested my address so they could send me one. I responded on 2/13 with my address & really positive feedback of their junky product. You would think a company would aim to keep customers who like their product happy? But I never received a response & of course never received the replacement. I emailed them on 2/28 to follow up & they still haven’t responded. Today is 3/5. One month since the product broke & longer than it actually worked. Absolutely horrible customer service. Total scam. I can’t believe they’ve lasted this long but I guess any business can make it with fake TikTok reviews. I will definitely be sharing my experience since this company stole my money.
My husband bought me this for Christmas and I was so excited! The first period (I used it on and off for two days) it worked great. Then it stopped heating altogether and wouldn't stop flashing. At first customer service was helpful, but when their suggested trouble shooting didn't work they just ignored us. They won't respond to our enquiries and it's been a month. So my husband spent a fortune on something that worked for two days. Not okay.
One star because there is no other option. This company is a complete scam. Ordered the product as a gift and tried repeatedly to contact them via email for return instructions after the present was not needed. Our emails to Customer Support for return instructions were ignored despite following up every few days. I get it - people are busy. But when I finally got a response from Customer Support, it was to notify me that my request was now outside of the 30 day return policy. They intentionally delayed our requests - It wouldn't have been outside the 30 days if they just would have handled our original requests! Avoid this shoddy product and company - save yourself the trouble, the money and the headache of dealing with these people. I never give bad reviews but I hope this helps someone not make the mistake of giving these scammers any of the money you work hard for. Good luck if you do.
Nomisk are a company full of lies. I ordered this product before Xmas. It arrived, we tested it and it was useless. It was returned on January 10th with the order number as requested and they're refusing to confirm they've received it despite the tracking showing it has been returned. I have contacted the bank to investigate. The only real reviews on here are the 1*s, AVOID AVOID AVOID.
As far as the product goes, it's pretty handy, though the massager only lasted a month, and my girlfriend has tried to reach out and talk to someone about it via e mail and instagram and no 1 has replied, this has been on going for over a month, really bad service.
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