norseprojects.com

2.3
2.3 Based on 21 reviews

Norse Projects was established in 2004 in the cold city of Copenhagen, Denmark. The goal was to create a truly international shop in Denmark which combines street, classic workwear and fashion culture, and immerses itself in the best of it....

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Average Rating

2.3

/
5

21 Reviews

5 Star
24%
4 Star
5%
3 Star
5%
2 Star
14%
1 Star
52%

All Reviews

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Review Time

Eden Rogers
Steer clear of this seller

I strongly advise against ordering from this seller. I bought three items some time ago and tried to return two. The return was never collected, and despite numerous attempts to reach out, I received no response. Customer support is almost nonexistent, with no replies after several emails and follow-ups. Proceed with caution!

1
Date of experience: Jan 19, 2026
JJ92
Terrible aftercare experience

The aftercare experience is terrible; they never respond to emails. The product arrived damaged, and despite sending over ten emails, I received no reply. They don’t even have a phone number, making it impossible to contact them. Purchasing from such a company is not advisable.

1
Date of experience: Jan 08, 2026
Alistair Carter
Very poor aftercare

The aftercare is very poor. The response time is excessive. Additionally, they refused to accept a return package offered at their door, leaving me in the dark about what to do next.

1
Date of experience: Jan 06, 2026
Kendrick Carter
Avoid ordering from this company - No customer support

I strongly recommend not ordering from this company. I purchased three items some time ago and wanted to return two of them. The return was never picked up, and despite multiple attempts to contact them, they do not respond. Customer service is non-existent, with no replies after several emails and reminders. Be cautious!

1
Date of experience: Dec 22, 2025
Bradley Foster
Refusal to take responsibility for quality issues

They refuse to take responsibility for the awful quality and design of a product priced at $400. Forget about it forever. Purchased from a specific location—never shopping there again.

1
Date of experience: Dec 03, 2025
Kane Clark
Unacceptable customer service

The customer service is unacceptable and needs improvement. I’ve been a loyal customer and was previously satisfied with the product quality. I bought three caps in different colors, and all have faded in the sunlight after minimal use. I inquired if this was normal or if anything could be done since they are quite pricey, but I was told to wash them and have had all other emails ignored. I will no longer support this brand as there are many alternatives available.

1
Date of experience: Jul 27, 2025
Selma C.
High-quality products

The product quality is exceptional; the material selection is much more interesting than other brands, and the fit is excellent. While there are cheaper options, they are genuinely inferior. For something durable, I recommend this brand!

5
Date of experience: Jun 05, 2025
Ali Müller
Fantastic products and excellent service!

5
Date of experience: Jun 04, 2025
Reese A.
Quality varies by product

I purchased a backpack, specifically the 25L Day Backpack model, which is the most durable I've ever owned. However, I find that certain sweaters from this brand are of poor quality; they pill too quickly and look bad after just two months.

4
Date of experience: Feb 07, 2025
Ace Fisher
Jacket tore shortly after purchase

My jacket tore a month after the purchase. I reached out to customer support for repairs but received no advice or assistance. I am disappointed in both the quality and the lack of service.

1
Date of experience: Feb 05, 2025

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Business Details

  • Norse Projects was established in 2004 in the cold city of Copenhagen, Denmark. The goal was to create a truly international shop in Denmark which combines street, classic workwear and fashion culture, and immerses itself in the best of it.

  • email support@norseprojects.com
  • call 31650316
  • language https://www.norseprojects.com

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