Review Time
Placed an order (and paid) and didn’t hear anything after 3 weeks. Followed up 6 times with them and got no response. Having to raise a dispute with my bank and have also seen several others complaining on their social media pages.
They also sell products that they don’t have in stock on their site and seem to be very slow at processing refunds. Some people mentioning it’s been months.
The equipment is solid and exactly what I was looking for, and the customer service was honestly great. They responded quickly and were really helpful with my questions before I ordered. Everything arrived on time and in good shape. Would definitely buy from them again.
I placed an order on 19th November, and it has yet to arrive. A few days after ordering, I received a confirmation from the delivery service indicating they were waiting for the parcel. Shortly after, I was informed that the delivery was on its way, only to later learn it couldn't be delivered. After multiple contacts with the delivery service, they advised me to reach out to the seller directly. I contacted them regarding my missing order on 29th November, and they finally responded on 2nd December, apologized, and asked if I preferred the items to be resent or a refund. I opted for the items to be resent. Since then, there has been total silence. I followed up again on 6th December, requesting confirmation that the items had been resent, as this was intended as a birthday present. I received no reply. I followed up three more times, attempted to reach them on social media, and have been completely ignored. At this stage, I have paid for a significant order, received nothing, and have had no communication or resolution from the seller. This has been an extremely disappointing experience. I am still waiting for either my order or a refund.
I placed an order on 19th November, and it still hasn't arrived. Shortly after my order, I received a confirmation from the delivery service saying they were waiting for the parcel. Then I got an update that the delivery was on its way, only to be informed days later that it couldn't be delivered. After multiple inquiries with the delivery service, I was told to contact the seller directly. I reached out regarding my missing order on 29th November, and they finally responded on 2nd December, apologized, and asked if I wanted the items resent or a refund. I chose to have the items resent. Since then, I've heard nothing. I followed up on 6th December for confirmation about the resending, as it was meant for a birthday present, but got no response. I've followed up three more times and even tried contacting them on social media, but I've been completely ignored. At this point, I've paid for a large order, received nothing, and have had no communication or resolution from the seller. This has been extremely disappointing. I'm still waiting for either my order or a refund.
The quality of the equipment is exceptional - everything feels durable, well-made, and designed for serious training. The prices are reasonable for the high level of craftsmanship, offering great value compared to others. Their product selection is excellent, with reliable and user-friendly equipment for any fitness setup. Overall, I'm extremely satisfied and highly recommend them for anyone seeking quality products at a great price.
Excellent quality and service! The equipment is sturdy, well-designed, and ideal for a home gym. Delivery was smooth, and the support team was responsive and helpful. Highly recommend for anyone looking to upgrade their weights and gym equipment.
Claim your business profile now and gain access to all features and respond to customer reviews.
WE ARE NORTHERN.
What started out as an ambition to bring high quality gym equipment to the UK fitness market, very quickly turned into much more. We really value bringing people together through training sessions, competitions and events, helping people hit their fitness goals, while being approachable and friendly – we call it ‘NORTHERN hospitality’.
We underpin this with the traits you would expect of any good business – great customer service, fair pricing and a can do attitude when you need help.
We’re always looking to improve so any comments, good or bad, would be more than welcome.See more
www.fit3d.com
barrabes.com
topkingboxingusa.com
sangalo.com
footballfanatics.com
sunmountaingolf.co.uk
nevisport.com
iamreadytorumble.com
palmettostatearmory.com
trudavegear.com