Review Time
Parcel damaged and was recorded damaged by the post office. This company procrastinated over a refund trying to give part of the price. Then asked for my bank details when I paid by paypal. Then they tried to offer a voucher. I did eventually get my money back from paypal but I would never use this company again
I've generally had positive experiences with Notino. While the variety could be broader and the return shipping can be expensive, my purchases have always arrived quickly and in perfect condition. The products are genuine, and I've never faced any issues over the years. It's a reliable site for buying fragrances, and I will likely continue to shop here. Overall, a solid 4-star experience.
I would give zero stars if I could. I ordered a parcel over a week ago, and it never arrived. I've contacted customer service multiple times, but they have been completely unhelpful and dismissive. Despite providing all the necessary details, they refuse to issue a refund or resolve the issue. I've been emailing back and forth for more than a week with no progress. This company clearly doesn’t care about its customers. Avoid Notino at all costs!
The website need some improvement, when you use search bar it get stuck and you need to refresh and you are at the top again. If you go to see something and you go back ,again you are at the top 😡. But the products and the prices are the best,you can find alots of stuff,cheap, expensive, tiktok viral, if isn't today give some time and you will find it
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