Review Time
Reading the reviews on TrustPilot and I see a lot of recent 1-star reviews with Nurp responding saying they cannot verify the customer. These reviews are short, and have a high frequency from the last week and don't really offer a lot of guidance.
I already agreed to sign up, and while I'm skeptical, I thought I would offer my own experience live to be a worthwhile review for those considering this software.
First, lets talk about "why" I elected to move forward on this. There is a promotion with a partner broker that I'm also skeptical about, but they are committing to trade with borrowed funds at no cost for 3 months to experience the software, and I felt the ROI on that proposition when projected against the past returns shared was a "now or never offer" and worth trying out. So, I bit and as soon as I can get it live, I can report on it.
Additional details: I asked Nurp about their retention rate which they claim to be 92%, which is an extremely strong number. They claim this over 3500 active accounts. That means they should have about 305 unhappy customers. There are 661 reviews on this website and 23% of them are 1 or 2 star, which is about 150ish people. But, 16 of those bad reviews were this past week? It just seems fishy, and I felt people reviewing this algo deserve better guidance.
Setting Expectations: Nurp advertised about 1.72% returns per month with the Helios algo approved by the broker. It's the lowest risk, which is why they chose it. But, even at 1.72% per month on a 5X leveraged account the ROI on $20K would be $1720 per month. $1320 less their fees. That's about a 20 month ROI on the Capital in the account if you make withdrawals every month. If you bought a $500K house to rent out, and put $100K down, and paid another $12K in closing fees, and less than 2 years later you made all your money back off that property, every investor in the world would do it again.
I can't speak to what those offering negative reviews are seeking. But, if I get the money I put into this project back on that timeline, I'm going to be happy. It frankly sounds too good to be true, which means it probably is, but I want to be able to reference this review as a real time feedback on the performance. There are higher return options as well. Those come with more risk. I will try those out after getting my initial up front investment paid back.
Stay tuned. I will update along the way. Presently, I'm awaiting an EIN so this can be done from an LLC I opened last year, and Uncle Sam is slowing me down. But, once that hurdle is cleared, I will have commentary to share with how close to reality their promises are.
I believe in transparency. I'm hoping Nurp responds confirming me as a customer, so that as I update this along the way users have feedback from a review that they can legitimately trust versus much of what has been posted so far.
The onboarding team was responsive and patient, just as reviews say. But after setup, when issues arose (algo errors, failed trades, account glitches), support went silent. Emails ignored, chat delays endless. Named reps who were always available suddenly weren't. Paid premium for first-class service, but got ghosted during losses. High monthly fees for a system that under performs in real markets. Feels like bait hook you with help, then leave you hanging. Strongly warn others: NURP's support is selective and fades fast.
If you love watching your hard earned money disappear into thin air then the NURP trading algorithm is for you.
I understand that there is risk with this type of 'investment' and I did not go into this blindly. However, historically the master algorithm that my account was copying had a max draw down of 7% with years of back testing. Well, not even 3 months in and my account went well over 10% draw down and hit my equity monitor which closed out all my trades with a $15,000 loss (so glad I didn't put more money in like I initially intended to).
Luckily I put the equity monitor in place to preserve some of my remaining money (still TBD whether I can withdraw that remaining $). Otherwise I would have lost it all.
In the couple days leading up to my loss I tried asking questions on what I should do to avoid hitting my equity monitor but the response I got was "I am unable to offer financial advice". That was very helpful.
Part of the downfall of my account was some sudden moves with AUDCAD and NZDCAD that the software did not handle well. The marketing for this algorithm was that it diversified well and hedged well against these types of moves but apparently not in my case.
The other part of my account downfall was XAUUSD which has skyrocketed recently. The NURP team stopped future trading with that pair from the algorithm but I still had an open trade that kept growing in the negative which was a huge reason why my equity monitor hit.
My advice to anyone looking into this would be to make sure you are an expert at forex trading before you do it so when things go sour you will know how to adjust. But then again, if you were an expert, why would you be using the algorithm to trade for you. So really my advice would be that if you have some extra money to put into this, just go spend it because at least you will have something to show for your hard earned money.
I think the most frustrating part about my experience was that I asked if NURP would allow me to use the algorithm for free until my account was back in the green. This way I could see if the algorithm is capable of actually doing what it claims to do and maybe get my money back. If it worked then I would be a happy customer, NURP could continue getting subscription fees from me in the future, and I wouldn't be discouraging others from making the same mistake that I did. But the response I got was "We look at the subscription fees on a quarterly basis as any asset class can have a down month. So if you are going to continue trading with the Argos signal, you would need to have an active monthly subscription on file.".
I have been a long time Jeff Skinner fan. I have followed and supported Jeff since he first started 0 Percent. I'm actually still a big Jeff fan but I am feeling very disappointed and would warn others before joining the NURP trading program.
Lastly I should probably state that my account was trading at a 1.0 multiplier so I was not pushing the algorithm past any recommended settings. Just the normal copy trading settings.
Since August 2023, I have been engaged with the service, and having the same support person throughout has been a significant advantage. Navigating Forex and Crypto trading can be quite perilous, making it nearly impossible to profit without a supportive community and knowledgeable experts. During tough periods, the team remains closely involved, helping us manage any significant downturns. I have utilized several of their algorithms and am currently enrolled in their program, which has been performing exceptionally well. Personally, I have seen great success and am pleased with my returns.
I have been working with the company for around a year and a half, and the assistance from my representative has truly surpassed my expectations. I can rely on him to keep up with the rapidly evolving technology and to handle my requests both swiftly and professionally. Many businesses leave you to manage things on your own after the initial sale, but that's not the case with this team. They are, in my opinion, the best.
I've seen some profit using their algorithms. It's definitely not for those easily intimidated, but if you're aiming to diversify your investments and are open to learning about a new market and software, it's definitely worthwhile.
This company delivers on its promises as a software provider. I've been utilizing their services for two years and have experienced 23 out of 24 months of profitability. Although the one month of loss was notable, I attribute that to my own decisions and market conditions, not the company. They consistently provide outstanding and personalized support - the representative is exceptional at his role. Be sure to check out the informative videos on diversification and portfolio allocation. Remember, high rewards come with high risks. It's important to educate yourself. This company plays a significant role in my broader strategy.
I've been with Nurp for years, they are a great company with genuine people that want to see their clients be successful. Yes there have been losses and wins along the way - That's trading for you. Overall I can vouch for this company. Have upgraded to the AFT program which looks very promising and sustainable for long term profits. Cant wait to see results!Shout out to Alex for guiding me through the set up and always being on hand. Great service.
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Nurp is a financial software company dedicated to helping investors harness the power of algorithmic trading. Our advanced trading algorithms are designed to analyze and execute trades in Forex, Gold, and Cryptocurrency markets—giving individuals an edge through automation, data, and precision.
We work with high-net-worth individuals, entrepreneurs, executives, and those planning for retirement who are seeking smarter, tech-driven ways to grow and manage their portfolios. Whether you're new to algorithmic strategies or looking to scale your investment performance, Nurp provides the tools, transparency, and support to help you stay ahead of the curve.
Our commitment to innovation, education, and client success is at the core of everything we do. We believe in empowering our clients with cutting-edge technology backed by real results and real people.See more
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