Review Time
I ordered 6 items.. I received in a parcel 2 out of the 6 items. The parcel stated 1 of 1 on the front so I am not expecting any more.I sent an immediate message on website to ask where my items are, no response.I followed the automatic email reply up with a lengthy email including photos as i was unable to put these on the initial contact us request. No reply...I then called this morning only to have an answer machine message saying due to unpresidented amount of calls no staff available to take call please go to website and cut me off!! Whilst I appreciate this is not an expensive company for items i do not expect to pay for 6 items and receive only 2 and then have no response to messages and emails or telephone contact available.. this shouts... scam or company going under/Out of business... DO NOT ORDER AT THIS TIME
Zero stars if i could. First and last time ordering with this company and i wish i had read the terrible reviews before i bought anything from them. No refund, generic e mail when contacting customer services, no telephone number to discuss issues etc. Cheap shoddy goods. Oh well once burned etc. Absolutely would not recommend to friends or family 😥
Received an order back in early January, tried to return 2 of the items and I am still waiting a response from customer service They only provide yodel returns and you have to have a printer, I've explained I don't have a printer and I am not able to get one or get out to find one. I have chased them up 3 times for a response and I have heard nothing.Really disappointed.
I ordered 4 bed sets. All 4 arrived. I was a bit worried due to reviews the website was a scam and yes the dispatch email did take a while but they arrive and they are all perfect for what I needed. So much cheaper than other companies when kingsize bedding is often £16/20 plus.
I would have given zero stars if I could. Ordered coverless duvet and 2 fitted sheets. Duvet received fitted sheets nNOT RECEIVED. Order 22nd Jan . Tried contacting customer services received a generic email stating possible 2 separate deliveries. Tried calling phone always busy and hangs up on you.No reply to further emails. POOR SERVICE ONE FED UP CUSTOMER. Paid for via Klarna
Load of rubbish!! The curtains was crapp you miles well stuck them in your shower as shower curtains material was shocking !! I sent them back never received my refund I went to my credit card company as this company was ignoring my emails and they managed to shut my claim down which I’m still in process with as I’m going further!! I have proof of receipt sending items bk and they also lost my parcel and Iv been waiting 3 months for !! They said it’s from a different department and that I have to wait months for it this is storage bags like the cheap ones you get on Temu !! And Iv emailed them so many times they won’t answer any !! I will say this is my first and last order I will never make another order that’s for sure 👍 horrendous company Iv never felt like this before I surely won’t be making this mistake again !! There guna be getting a bad review from me that’s for sure !!!
Bought a cover less duvet bought 28 dec due to holidays , it took over 10 days to come , was impressed so I bought 2 more , cane to wash the first one as with the label I followed instructions after 10 min in tumble dryer it burnt like flames where on it, took it out side took photos and then sent to ohs nreply they were sorry and asked did I want a refund or replacement I wanted a refund was told it would be sorted to be told after 4 days I had it 30 days I told them no took 10 days to come ten for them to reply , so no refund ,they said sorry they will try harder , so in reality I had to get the bedding wash it to show that in burst into flames , I am disgusted in the company I am a pensioner to some £25 not a lot to me it is 30 days 20 days to come and reply so I just had to a heavy duvet on 3 days , as that what they are implying , I never ever will buy from ohs again , not that they are bothered .
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