oliviajewelry.co

1.2
1.2 Based on 61 reviews

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Average Rating

1.2

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5

61 Reviews

5 Star
3%
4 Star
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3 Star
0%
2 Star
2%
1 Star
95%

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Nikia Castro
Subpar quality and no returns

Purchased for a Christmas gift and was disappointed. Very poor quality. The jewelry looked cheap and nothing like what was advertised. When I contacted customer service, I was told there are no returns—only a 25% off coupon for a future purchase. Offering a discount to spend more money after sending a low-quality product is not customer service.This company does not stand behind its products. Buyer beware.

1
Date of experience: Dec 28, 2025
marc
this company sucks!!!!!!

this company sucks!!!!!!! I ordered something a month ago for Christmas and it’s still not here!!!! No one cares to help with this company . Buy on Amazon not from them!

1
Date of experience: Dec 25, 2025
Melissa Benoit
Terrible company

Terrible company! Don’t waste your money. This product broke in three days after wearing it. It’s cheap looking and is not worth the money and I’m trying to get a refund from the company and they will not refund me or send me a return label and they want me to ship back to Australia from the US do not waste your time with this any any product from this company.

1
Date of experience: Dec 24, 2025
Lacy S
Horrible

Horrible! They wouldn’t accept a return or exchange although the return policy says they would! Wouldn’t return my emails, I had to dm them on instagram to even get a response!!! Now I’m left with a unusable ring due to it being too big… horrible

1
Date of experience: Dec 22, 2025
Amanda Farley
Cheap tat don’t waste your money

The bracelet received was not what was advertised. I ordered a ‘ball’ style chain but got linked and the colour has copper tones, definitely looks cheap. The fastener isn’t what was advertised either and is flimsy . Definitely won’t be buying anything else! Don’t waste your money it’s cheap tat at best

1
Date of experience: Dec 17, 2025
customer
This is a fraudulent enterprise

This is a fraudulent enterprise. They claim my purchase was undeliverable. Rubbish. Not true. American Express is conducting my dispute claim. Do not buy from these people.

1
Date of experience: Dec 12, 2025
S Louise
I really wish I’d checked out the…

I really wish I’d checked out the reviews on this company before purchasing. All their pre-sale advertising and their website makes it look like a professional business selling quality jewellery items and sadly I was sucked in. I ordered one of the personalised bracelets. It took almost a month to arrive and the bracelet is such poor quality - it actually looks like something you would get out of a Christmas cracker! The bracelet is elasticated, it’s so big and there’s no way of adjusting it! It looks and feels like it’s made from plastic. It was bought as a gift but there’s no way I’d give this as a present to anyone! This company needs reporting as it’s a scam and ripping people off!

1
Date of experience: Dec 11, 2025
Emma Mallett
Absolute rubbish

Absolute rubbish. Sent wrong item. Want me to pay shipping which incidentally costs 4 times as much as they charged. Reported them to credit card company. They are selling cheap nasty rubbish , not what is advertised. Ordered 7th Dec delivered wrong item after christmas. Customer service is awful . Avoid

1
Date of experience: Dec 07, 2025
Patricia Herrera
Buyer Beware

Ordered 2 necklaces as Christmas gifts. Both arrived and one was wrong. They got the name misspelled. I checked my order to see if I made the mistake and it was not on my end. My initial communication for help with this was positive. However, i quickly realized this was just to make me feel good. After my second communication to Angelie, I realized these are all automated messages and it's now been over a week with no updates and I've reached out since an additional 2 times.

1
Date of experience: Dec 04, 2025
Paula Alvarez
Don't order from them please.

I ordered a bracelet for a friend birthday on the 25th of November and it is 1st of February and it still hasn't been delivered.They are scam and I don't think they have any intention from deliver the item. Please don't order from them. I lost 40£ which is upsetting. And the saddest thing is that my friend never got her present. They have also lied about the delivery twice. I have also read in their reviews that the products quality is poor. Worst company I have ever dealt with.

1
Date of experience: Nov 24, 2025

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