oliviajewelry.co

1.2
1.2 Based on 61 reviews

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Average Rating

1.2

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5

61 Reviews

5 Star
3%
4 Star
0%
3 Star
0%
2 Star
2%
1 Star
95%

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Mallory Kelly
I ordered 4 bracelets that say "…

I ordered 4 bracelets that say " Remember who the .... you are. I was going to give one to each of my daughters. When I was wrapping the Christmas gifts I discovered that one the boxes was empty. I received 4 boxes but only 3 bracelets. Now I cannot give 3 of them a bracelet because one of my girls would be upset not to recieve the bracelet.This has been extremely upsetting at Christmas time.I am definitely unhappy about this. Madeline MoxleyPS: your bracelet contained that inappropriate word.

2
Date of experience: Dec 22, 2024
Ronnie
Save your money!

I ordered a Be Kind necklace for a close family friend. I initially planned on giving it to her for her mid-year graduation ceremony. However, shipping was slow, so I purchased something else, with the intention of giving it to her when it arrived. It arrived two days ago. The chain on the necklace is so tangled that I haven't even taken it out of the box. If I can get it untangled, the fact remains that I would be embarrassed to give this to anyone, considering the condition it was in upon opening the box. DO NOT order from this company. Adorable concept, but poor customer service. Actually, no customer service. I received no communication whatsoever in regards to my purchase. Total waste.

1
Date of experience: Dec 21, 2024
Aurora Foster
BUYER BEWARE

BUYER BEWARE. Received my bracelet order and both were tarnished and unwearable which makes them defective, right? I reached out to customer service requesting a return authorization with full refund. They indicated they DO NOT ACCEPT returns and merely offered me a 50% discount on my NEXT PURCHASE. HA! will never order from them again. This company is not reputable.

1
Date of experience: Dec 19, 2024
I’ve been waiting almost 3 weeks for my…

I’ve been waiting almost 3 weeks for my order of Christmas presents. No update, no genuine explanation of why it’s delayed except “it’s Christmas season”. Highly doubt all 4 gifts will be here for Christmas. At this point I’m not sure if they’ll get here at all and I’ve been scammed.

1
Date of experience: Dec 18, 2024
Skoyz81
Buyer beware NOT uk based!

Buyer beware! Order arrived ring is too small a size 5 would fit a 7 year old not at adult! I asked to return or replace and they said I can return to item to Australia which I have to pay for or can have. 20% refund! The customer service is diabolical appears very automated as if they are in repeat! I then got offered 30% but yet they only refunded £20! I am not looking into taking this further!

1
Date of experience: Dec 17, 2024
MrShiya60
Great Experience

Read all the reviews and was nervous after ordering. It did take a couple weeks to receive what I ordered but it all came and was what I was expecting. No complaints for those questioning if it's a scam or not. Definitely not and great gifts!

5
Date of experience: Dec 16, 2024
Coloman Bell
Never Received Order & No Customer Service

They do not communicate via email, text, chat, or Website. My gift for my daughter was never received. The company ships all merchandise from CHINA even though they state everything is handmade in Canada or the US.

1
Date of experience: Dec 10, 2024
RP25
DO NOT TRUST this seller!

I fell for the sob story on Facebook saying the company was shutting down. After look at all the lovely pieces of jewellery I ordered 4 different earrings. It’s really sad that they seem to have been thrown over my back garden (I’ve waiting almost a month to recieve these too) to which they are NOTHING like as stated online. The pearls are yellow and they look SOO tacky!! Please don’t be sucked in! They look like a child has made them so not sure how they are still getting good reviews :/ You should be ashamed of yourselves! Complete CONARTISTS!!

1
Date of experience: Dec 10, 2024
Jodie Cooper
As others have noted I wish I’d read these reviews first

As others have noted, I ordered on 12/3, and 25 days later, I’m still waiting. I believe the racking info provided is male cow excrement.

1
Date of experience: Dec 03, 2024
Amelia
Necklace never arrived

Necklace never arrived. According to their online tracking, it would deliver in 3 weeks after ordering (3 weeks!). They are based in the UK and they ship as slowly as possible. Checked the mailbox when it should have delivered and...nothing. We've never had an issue with thieves so figured maybe a neighbor got it accidently and would bring it by. Still nothing. They refused a refund and made tons of excuses. Total scam. I've never had this issue with a non-delivery before; I'm flabbergasted.

1
Date of experience: Nov 14, 2024

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