Review Time
Omoda Jaecoo Preston ReviewI recently dealt with Martin McGrath at Jaecoo and wanted to highlight the excellent service I received. Even though we may not have been able to reach a deal, Martin’s professionalism, calm approach, and excellent interpersonal skills made the whole experience a real pleasure. He took the time to listen, was clear and transparent throughout, and showed genuine care in his approach. A credit to the dealership and someone I would happily recommend to others.
Attended a VIP event at allotted time Was told to take a seat and ignored for 20 minutes Finally a salesman approached me, told him I was here for a test drive of a specific model as pre arranged, only to be told it wasn’t available in the uk until end of the following month 🤷🏻♂️Thought been as I’m here, may aswell take a test drive in a different model After test drive I was tempted to buy on the spot, told them I’d likely do a part ex on my current car, kept asking how much I wanted for it, I knew what the market value was, but said make me an offer, went away and came back with a ridiculous offer of 25% of what it was worth !!!!Needless to say, they’d just lost a sale Was told there would be a yearly car wash voucher being sent to me Received nothing and despite several emails, and a month later, nothing Have since heard others that didn’t receive one either, nor did someone who was promised a £500 gift card for purchasing a vehicle, but never received it ! Having read reviews of issues and faults with their vehicles, seems I had a lucky escape
**Review of Omada Bolton Dealership**I recently had a deeply disappointing experience with Omada Bolton dealership. After purchasing a vehicle that turned out to be faulty, I've faced ongoing issues that have not been resolved despite multiple visits from their team. Initially, they came to my house twice, suggesting that the problem might be related to the charger. However, it became clear that the fault lies within the vehicle itself.Under the Consumer Rights Act, I’m entitled to return the vehicle, especially since I logged my complaint within 30 days of purchase. Unfortunately, the dealership has been uncooperative in this matter. I reached out to the manager, Gary, at the Bolton branch, but my interaction with him was nothing short of frustrating. He was rude, abrupt, and aggressive, which only added to my distress.I’ve also contacted the finance company, as I know my rights and am waiting for a response from them. The entire situation has caused significant inconvenience and stress in my life. Based on my experience, I would not recommend Omada Bolton dealership to anyone looking for a reliable vehicle or customer service.
• Avoid – car purchase turned into a stressful ordeal • Broken promises and zero customer service • Frustrating experience – would not recommend • Appalling service – avoid at all costs • Untrustworthy and unprofessional • Sales team that simply can’t be bothered to even answer calls and emails. Very poor experience at the Northampton showroom. Calls and emails were ignored, the agreed price was later changed, and even paying a deposit was made difficult. I eventually had to cancel the purchase and request a refund, which was also mishandled. Unprofessional and very disappointing from start to finish.Went elsewhere and purchased a new different model vehicle.
My husband’s 6 month old Jaecoo has just been returned. From day one his experience has been nothing short of appalling. His vehicle was beset with soft wear issues that Jaecoo knew about but had no resolutions for, including not being able to listen to the radio amongst many more glitches.He wrote to Jaecoo numerous times as the dealership was getting nowhere and they ignored every single email.We got in touch with the finance company and they kindly intervened out his behalf. To cut a long story short, they got nowhere as well and gave him the option to terminate the contract, with no penalties, which he did and the car was picked up and returned. This is unusual but very much appreciated. Whilst the vehicle maybe cheap, it’s worked out more expensive. A new car with a fresh deposit has had to be found as he only will receive a partial refund back.Stay clear of the Jaecoo as in his opinion and experience it’s not fit for purpose until they can sort out the softwear problems, and the customer service is none existent. They just ignore you.
The customer service set up for OMODA in the UK is absolutely shocking. Here is a perfect example. Contact the service centre, any of them and you'll find out that even peoples-omoda garages cannot perform a wheel alignment. In Scotland Falkirk the omoda repair centre, zero alignment, the kwikfit among many other service centres in the area, no settings available to perform a wheel alignment. Customer service complaints then emailed me a list of places to "try" around Scotland and no one can do it.I purchased my vehicle cash. Delivered to the local Edinburgh Omoda garage with scratches, deep ones on the front of a car with less then 20miles. Then the People omoda sales agent setup my service plan Incorrectly and I almost lost my manufacturer's warranty if I didn't pick up the mistake so they are forced to provide me with my first service free! Honestly customer service is non existent and I can't even wheel alignment or do tracking on my car. Have had to contact a specialist for £70 on a new car! Absolutely shocking. This is one of the big reasons people will go get another known brand. If I were you I would do the same and avoid all the drama! Go join a group on FB and they will provide you with the same issues I've experienced Including that NO ONE can get the dab radio to work in the car, they all stop working then come back and the signal is terrible. The start button works sometimes and just clicks over. These are not my issues, feel free to go to omoda chats and this is a universal every single vehicle issue. New vehicle and the cheap paintwork will leave scratches after the first wash. Don't believe me, phone omoda right now and ask for a wheel alignment or go on a forum and mention the radio or steering or paint. Avoid buying this vehicle. I bought it cash and all I've had was problems and almost lost my warranty if I didn't call and sort out the way the company set up my service plan Day one to day 60 I'm miserable with my purchase. My Vehicle is now on car wow and I'm looking to purchase a better brand. Also I paid 22k vehicle now has 900 miles and I can only get 18k for it and its super new and clean inside and out so depreciation is insane! Don't waste your money on a OMODA C5. Go buy something else..
Car suffered a major technical malfunction after only 2 weeks of receiving the car, was then told I needed to fund my own hire vehicle whilst mine was being repaired (over 2 weeks)Very poor customer service with little/bi response to my calls/emails.
Well what can I say I picked my brand new jaecoo 7 up from Listers omoda/jaecoo Solihull today and dealt with AAtif Hussain what a gentleman he gave us first class service answered all our questions and made us feel very special during the handover. I cannot recommend this garage enough from the sales team to the manager they were all very professional. 5 stars xxxxx
Brilliant service from start to finish at OMODA & JAECOO Bromley! The team were friendly, knowledgeable, and genuinely passionate about the cars. The whole experience felt relaxed and professional. Would highly recommend to anyone looking for a great car and even better customer service. Thank you!
We heard some good reports of the Jaecoo and level of service at Jaecoo Wellington, we were not disappointed, a young man called Riley was excellent, answered all of our questions, arranged the test drive and along with his sales manager even acquired the colour that we wanted, will certainly recommend them for the quality of vehicle and customer service. Thank you
Claim your business profile now and gain access to all features and respond to customer reviews.
pedalmafia.cc
skippersonline.net
worldpathtravel.com
empmonitor.com
imperialwaves.com
hugedomains.com
archomellc.com
parfumdreams.co.uk
exoticca.com
fanaacs.com
