oneassist.in

3.4
3.4 Based on 452 reviews

Founded in June 2011 by Fintech industry veterans Gagan Maini and Subrat Pani, OneAssist Consumer Solutions Pvt Ltd is headquartered out of Mumbai, India. Having done extensive research on what worries the New-Age Indian, we realized that over the years ...

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Average Rating

3.4

/
5

452 Reviews

5 Star
53%
4 Star
7%
3 Star
2%
2 Star
0%
1 Star
38%

Filtered Reviews

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Review Time

tonpetitpanda687
Good service

Good serviceShravani is very good working

5
Date of experience: Jan 16, 2023
Adolf
One assist is a good company best…

One assist is a good company best service We received

5
Date of experience: Jan 15, 2023
Dana Taylor
I am So happy With the service provided…

I am So happy With the service provided by Oneassist team. Specifically I have to mentioning Ms. Anchal Singh Helped me Alot for Resolving my Issue in a Very Professional way. After Submit my Device at service center she is Keep on Updating the Status and Time line of my mobile Repair status. She is very friendly and Very Nice Preson. Keep it Up Ms. Anchal Singh. People will likes your nature and Work style.

5
Date of experience: Dec 11, 2022
Woulfiks24
Selvin from OneAssist escalations team…

Selvin from OneAssist escalations team resolved the issue. The expectations were met. The device is like new.If you're having a hard time communicating with OneAssist, ask for Selvin, understands the problem, analyses, thinks of out possible resolution. Makes sure to follow up with the issue until closure. Great guy.!

5
Date of experience: Dec 08, 2022
One assist escalation team assisted me…

One assist escalation team assisted me promptly and have resolved my issue at the earliest.

5
Date of experience: Dec 07, 2022
jjmmapd30
TV problem solved

TV problem solved, one assist rep. Mr. Selvin helped alot. Thanks for the support

5
Date of experience: Dec 01, 2022
Perry Wright
Excellent Service by OneAssist Escalation Team

After I reached to Escalation team expert. Mr. Selvin G ensured my reported issue is addressed with very strong followups and daily updates without fail. Finally when I received my Lenovo Yoga Smart Tab, I felt very Glad looking at the quality work it has been done.

5
Date of experience: Dec 01, 2022
Berenice Wright
I initially had a rough experience with…

I initially had a rough experience with Oneassist as my claim was rejected because it was reported beyond 48 hours of the accident. After a lot of follow up and escalation, Mr Gagan, the founder was reasonable and agreed to relook at the case. Saeda was handling it and from then on it was a great experience. Saeda was polite, professional and prompt and made sure my problem was solved in a timely manner.

3
Date of experience: Nov 28, 2022
Marco Cooper
The customer care services is a best

5
Date of experience: Nov 24, 2022
Venetia Sanders
Aanchal singh from oneassist Team has…

Aanchal singh from oneassist Team has followed up on my OneAssist claim and she has resolved my issue within 2 days. And i'm very thankful to Vishal Singh who supported me and gave me all the ongoing updates related to my service request.I got my repaired device and i'm fully satisfied with one assist service.

5
Date of experience: Nov 24, 2022

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Business Details

  • Founded in June 2011 by Fintech industry veterans Gagan Maini and Subrat Pani, OneAssist Consumer Solutions Pvt Ltd is headquartered out of Mumbai, India.

    Having done extensive research on what worries the New-Age Indian, we realized that over the years we have started getting dependent, albeit unconsciously, on small things. So much so, that we don’t even realize how dependent we are on them, unless they cease to be a part of our daily lives.

    Most often, it is these smallest things which we usually take for granted, that give us the biggest grief. This helped us zero on those 2 “dependables” which each of us just can’t do without. Our Wallets & Our Mobile Phones.

    Thus was born OneAssist – A One Stop Assistance Platform which takes care of all the worries, does all the leg-work and assists you by being that Rock solid support that you can bank on Always. But more importantly, we also ensure that YOU always remain in control and never feel Vulnerable about things you are most dependent upon.See more

  • language https://www.oneassist.in

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