Review Time
I purchased an extend warranty plan for my Voltas Window AC from oneassist. Unfortunately last week my cooling coil failed to work. Oneassist team took it out for replacement. But I am surprised to see that they brought they same cooling coil get it repaired from some shop of Jhilmil industrial area. When I said, as per warranty terms, New voltas genuine parts to be replaced, they say, it's our genuine part manufactured at Jhilmil industrial area shop, we never say genuine parts from Original AC manufacturer. I feel cheated in this situation.If oneassist top management can see this grievance kindly take it up promptly. Oneassist request ID 16148840.Editting my review!On intervention and continually follow up, of oneassist remote team, finally a new spare part is installed. Thanks Sayeeda for your efforts.
This is a fraud company, the rejected my insurance claim on the basis of “you are not sure what caused the internal crack on MacBook screen”. These people are disgusting money sucking pathetic people. Never ever take their insurance. Even after confirming from Apple service that internal impact happened while closing the laptop; they wanted me to be sure exactly why it happened. Obviously I had no idea that lieing was the way to go about it. Take Apple insurance much much better.
A very special thanks to Sayeeda Shaikh who really hand held us and took us through the whole process. We never had to call anyone for an update and her followup of each step was perfect, despite the shortage of spare part, it was done at the earliest. Could never have expected better. Thanks and keep it up.
I had a very bad experience. First of all Oneassist is not a insurance company. They are just a mediator. When a crisis comes, they are not assisting, instead they are troubling asking so many documents which was not known or aggreged. Either Onassist or the insurance company trying their level best reject the claim. In my case I gave almost all the documents what they demanded. But they asked me to get some consent document from the bank, which is not under my control. Simply they rejected. They did not help me neither way to get the money. I lost the money. What is the point in paying premium to Oneassist. So, I would recommend the public to stay away with Oneassist.
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Founded in June 2011 by Fintech industry veterans Gagan Maini and Subrat Pani, OneAssist Consumer Solutions Pvt Ltd is headquartered out of Mumbai, India.
Having done extensive research on what worries the New-Age Indian, we realized that over the years we have started getting dependent, albeit unconsciously, on small things. So much so, that we don’t even realize how dependent we are on them, unless they cease to be a part of our daily lives.
Most often, it is these smallest things which we usually take for granted, that give us the biggest grief. This helped us zero on those 2 “dependables” which each of us just can’t do without. Our Wallets & Our Mobile Phones.
Thus was born OneAssist – A One Stop Assistance Platform which takes care of all the worries, does all the leg-work and assists you by being that Rock solid support that you can bank on Always. But more importantly, we also ensure that YOU always remain in control and never feel Vulnerable about things you are most dependent upon.See more
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