Review Time
I’m gonna be straight up honest this company has the most rude shitty customer service ever. Not only was the rep I worked with a was very rude and unprofessional they lost a good customer aka me who paid 1000 dollars for a full blown mando cosplay at another company. Garbage company…
My husband ordered a Batman costume on October 5 for Halloween this year. It is now the 25th and still has not shipped. He finally got in contact with the company on October 18th where they said they were checking with the tailor. On October 20th, they replied and said all orders would ship by the 23rd. It is not the 25th and still hasn’t shipped. He is very disappointed as we were dressing up as a family for our 4 year old. Do NOT trust this company! If it for some reason, arrives before Halloween, I will post a new review. EDIT: He received his costume before Halloween and the quality is amazing!! He was very happy with it! So, if you’re just patient, you will receive a great costume!
Ordered this costume on September 24 and finally got confirmation that it shipped. Paid An extra $30 for 3 to 7 day Shipping and it’s been in the shipping process for 10 days now and says it won’t deliver for another two more days. Tried contacting company via message, email, and on their website and got no response so far without even receiving the package I’d say I’m not satisfied with customer service or timeliness. I would think twice about ordering a costume from One hero suits due to shipping and customer service. I’ll update this after I get the costume
I ordered deadpool cosplay from deadpool wolverine it is perfect.When I made my order I got a large but I was supposed to get a medium. I emailed there customer service and they responded really fast and helped me correct my order by getting me a medium instead.
Me & a bunch of buddies came up with the idea to cosplay xmen for Halloween this year, Being a first time cosplay shopper I wanted something legit, the real deal, so after about an hour of scrolling the web I found your site which I thought everything was well laid out nicely, had affordable to high quality suits and costumes. So With Deadpool &Wolverine premiering me and My buddy Devon decided to order our costumes earlier and wear them to the movie premier best time I've ever experienced! Had so many people pull us aside to take photos of us and the suits! Very glad to have ordered from such an Outstanding Company. I Highly Recommend this company for all your cosplay needs!
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Come to OneHeroSuits to find the high quality SuperHero Cosplay Costumes and Movie or Game Character Cosplay Suits and Outfits! Dress up like SuperHero!
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