Review Time
I am being rung every single day by these people. I have no account with them and every day they leave a voicemail for me to delete. I have left a complaint weeks ago with no response - I really don't know what they're trying to achieve. Please leave me alone
I’m a microbusiness and was cold-called by On Utility about a three-year energy contract with Yorkshire Gas & Power. I believed I was speaking with a broker I knew (Bionic) and was busy with clients at the time, so my wife signed on my behalf.
The broker focused on the unit price and made it seem the deal would save money, while downplaying the standing charge, which actually makes the contract significantly more expensive than my current supplier. I only realised the contract had been signed when I answered a confirmation call previous attempts to contact me were ignored because I assumed they were cold calls.
This experience has been stressful and confusing. I want to warn other small businesses: read all terms carefully, confirm the broker and supplier, and never feel pressured to sign immediately.
I will be taking this further to ensure this matter is properly addressed.
This company have really upset meI have been happy with British Gas lite My contract with them is due to run out end of this month I tried to renew with them but unbeknown to me last April I signed a contract with on utility to switch to Yorkshire gas and power.I found this out today. They’ve been calling me for months to check on me apparently, I get numerous cold calls a day. Turns out my wife signed on my behalf. They used pressure tactics. Now my bill for three years will be £100 per month more.I’m so gutted. Will be taking this to Energy Ombudsman
I’m a microbusiness and was cold-called by On Utility about a three-year energy contract with Yorkshire Gas & Power. I believed I was speaking with a broker I knew (Bionic) and was busy with clients at the time, so my wife signed on my behalf.The broker focused on the unit price and made it seem the deal would save money, while downplaying the standing charge, which actually makes the contract significantly more expensive than my current supplier. I only realised the contract had been signed when I answered a confirmation call previous attempts to contact me were ignored because I assumed they were cold calls.This experience has been stressful and confusing. I want to warn other small businesses: read all terms carefully, confirm the broker and supplier, and never feel pressured to sign immediately.I will be taking this further to ensure this matter is properly addressed.
Dealt with James a pleasant chap, helped me move my energy supplier to a much more competitive price than I was on, made me aware I was coming out of contract if I didn't have somebody to help me I would of been paying a lot more, thank you again - Angela
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