oohcompanion.com

1.2
1.2 Based on 85 reviews

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Average Rating

1.2

/
5

85 Reviews

5 Star
5%
4 Star
0%
3 Star
1%
2 Star
0%
1 Star
94%

All Reviews

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Review Time

Elmo B.
Extremely Disappointing Experience

I placed an order several weeks ago and was informed it had been dispatched. After waiting longer than anticipated, I reached out to the company for an update. They provided a tracking number, but it showed no movement at all.
A few days later, I was told a replacement had been sent, yet once again, nothing arrived. I frequently receive deliveries at my address without issues, so this situation is clearly not due to my local delivery service.
By this time, the item was no longer needed, so I requested a refund. Rather than assisting me, I was told to contact my local post office, which made no sense since the parcel never reached them initially. Since then, all communication has ceased.
This order was placed well ahead of a special occasion, and the entire experience has been both disappointing and frustrating. I’ve spent a lot of time chasing updates that led nowhere. I’m still waiting for my refund and would not recommend this company based on my experience.

1
Date of experience: Dec 25, 2025
Ronnie Walker
Unreliable Service—Avoid at All Costs

I received an email stating my parcel was on its way. After a few days, I contacted the company, and they provided a different tracking number. Later, they claimed another parcel had been dispatched, which also never arrived. When I requested to cancel my order and get a refund, I was directed to my local post office, which is completely false. We regularly receive parcels through the postal service, and this was the only one that never showed up. I placed this order nearly two months ago for my daughter’s birthday, hoping to give it to her for Christmas, but it still hasn’t arrived. Now I’m waiting for my refund, and they have stopped responding. This has been a complete waste of my time, and I wouldn’t recommend this service.

1
Date of experience: Dec 24, 2025
Job Walker
Awful Experience with Delivery

The company chose a courier that provided tracking details claiming I refused delivery, which is untrue. Because of this, they refuse to issue a refund, leaving me to resolve the issue with the courier myself.

1
Date of experience: Dec 15, 2025
agardygames
Disappointing Service—No Item or Response

I ordered pens two weeks ago and received tracking information five days later, indicating they had left the UK for the USA. I contacted the company and was given tracking details stating the item had been dispatched that day. Ten days later, there was still no update. I emailed them asking for the item's whereabouts and expected delivery times, but their response was merely to check the tracking details. I asked the same question again but have yet to receive a reply, my item, or a refund. I've given up on this and recommend avoiding this service to save your time and money.

1
Date of experience: Nov 24, 2025
Dave Turner
Avoid This Service—It's a Scam

I placed an order weeks ago and was informed it had shipped. After a longer wait than expected, I reached out to the company for an update. They provided a tracking number that showed no progress. A few days later, they claimed a replacement had been sent, but nothing arrived again. I regularly receive deliveries without issues, so this isn't a local delivery problem. By now, the item was no longer needed, so I requested a refund. Instead of assistance, I was told to contact my local post office, which made no sense since the parcel never reached them. Communication has since ceased entirely. I ordered well in advance for a special occasion, and this experience has been both disappointing and frustrating. I've wasted time chasing updates that led nowhere. I'm still waiting for my refund and wouldn't recommend this service based on my experience.

1
Date of experience: Nov 13, 2025
May Walker
Absolutely Frustrating Experience

If I could give zero stars, I would. I ordered in July 2021 and never received my order. After contacting them for over a year, I was repeatedly told it was with a courier, but nothing was ever sent. Eventually, they admitted there were delays due to the pandemic and stated I wasn't entitled to a refund despite never receiving my order. I am utterly appalled by this service.

1
Date of experience: Sep 24, 2023
Nathan Lewis
Influencer Experience Gone Wrong

I was an influencer for this company and thought it was legitimate. They sent me my product, but when it came time to pay me, they disappeared. I removed my promotional post immediately to prevent others from buying from them.

1
Date of experience: Jul 18, 2022
Colby Lewis
Still Waiting on My Order

I ordered a box in June 2021, and now it's the end of November, and it still hasn't arrived. I can't get in touch with anyone; this feels like a scam.

1
Date of experience: Nov 25, 2021
Julius W.
Clear Scam—Do Not Engage

This is undoubtedly a scam run by an untrustworthy individual. Do not give them your money; they seem legitimate with order confirmations but will ghost you when you follow up.

1
Date of experience: Nov 18, 2021
Claribel
Terrible Customer Service Experience

This has been a truly dreadful experience. They take customers' money and provide awful customer service. They completely ignored my inquiries for three months while making empty promises. Their website is now down, which is no surprise.

1
Date of experience: Nov 18, 2021

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