Review Time
I really want to try their service, but despite leaving phone messages and attempting to contact support via email, I've received no replies. Currently, I can't even create an account on their site. I'm unsure if they're winding down operations or something similar, but reaching them has been impossible. I'm left searching for alternatives, which is disappointing since their service seems ideal for my needs. I'm posting this review in hopes that someone will finally reach out to me.
I really want to try their service, but despite leaving phone messages and attempting to contact their support via email, I've had no response. Currently, there's no way to create an account on their site. I'm unclear if they're winding down operations or something similar, but reaching them has been impossible. I'm left searching for alternatives, which is frustrating because their service seems ideal for my needs. I'm posting this review in hopes that someone will finally reach out to me.
Absolutely a SCAM!!!!!!!!!!!! I deposited 100 USD worth of Bitcoin, but it never appeared in my account. When I reached out to customer support, they were evasive and avoided my questions. After finally getting through and trying to share the transaction ID and blockchain details, they hung up on me.
I want to express my gratitude to the representative who assisted me with my claim after purchasing a shipping label with insurance. Initially, I was skeptical about getting my insurance claim fulfilled, but they paid it in full. I just submitted the documents requested, and they handled everything else. It took a month or two to receive my check, but I understand these processes take time. I'm giving them five stars for their help.
I've been using this service for about 10 days and couldn't be happier with their overall performance, responsiveness, and impressively low postage rates compared to my previous vendor. Entering shipment information and viewing available rates is straightforward, and I appreciate how the system functions smoothly. Although I've faced some challenges with printer settings, they were manageable. Adding addresses via bulk CSV was easy, and searching for them works brilliantly. I'm excited for my new thermal label printer to arrive. Well done!
I started looking for a place to buy postage for books after PayPal stopped allowing it. I've been using this service for about a year now and have been very satisfied. Whenever I've had questions, I've received quick and accurate responses. I plan to continue using it for the long term.
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