Review Time
I don’t often write reviews, however I’m quite disappointed. I loved the look and function of my diffuser while it lasted. I bought it in 2018 and have taken great care of it, following all directions recommended by Organic Aromas. It stopped working a few months ago and was out of warranty. I was told I could send it for repair, at my own expense to have it shipped and with no guarantees. What prompted me to write this review is I now have another machine that has also stopped working. I reached out to the company to let them know, and it was reiterated I could send them for repair, again at my own expense for the shipping costs. These machines are beautifully crafted and are worth the money, provided they work longer than 3-4 years.
THESE REVIEWS ARE FAKE. I was skeptical when I wanted to buy this item because as a web developer I knew this website was horrible and probably made in China. But i read the reviews (skeptical again because I had a feeling they were fake) I decided I will give it a try and boy was i wrong. I bought an essential oil and the raindrop. After I purchased the order two days later they sent an e-mail stating that they do not deliver to Canada and I must pay $20 USD in express shipping.LIKE WHAT?? My credit card was already charged the price of this so I would lose the conversion anyways if I cancel the order. such a scam. So i ended up paying express. IF YOU DONT DELIVER TO CANADA THEN DONT LET US BUY IT.Anyways I finally get my order and guess what. THE BOX WAS EMPTY. I was mortified. I spent over $300 CAD to get an empty box? So I emailed customer service who were far from helpful. They refused to process a refund stating that "the product must have been tampered with in transit" but took no accountability that they could have messed up. Now i am out $300. Save yourself and don't buy from this company they are a scam. I should have known better tbh.
I have just received a Raindrop 3.0 Nebuliser from Organic Aromas, and i can safely say that compared to my old ultrasonic diffusers it blows them out the water!. Great customer service from a company who truly backs their products. They also include a free essential oil blend in the box that smells amazing. Don't hesitate if your on the fence about buying a Nebuliser!
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Introducing the most beautiful, quiet and effective nebulizing aromatherapy diffuser in the world. For use with pure essential oil only. No heat, no water and no plastic!
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