papajohns.com

2
2 Based on 268 reviews

...

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Average Rating

2

/
5

268 Reviews

5 Star
12%
4 Star
8%
3 Star
8%
2 Star
6%
1 Star
65%

Filtered Reviews

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Review Time

Lillian Walker
Quality has worsened over the period of…

Quality has worsened over the period of time. Marsh road Luton staff is horrible. Very rude if you complain about food

1
Date of experience: Apr 25, 2021
Jodi Walker
Quality has worsened over the period of…

Quality has worsened over the period of time. Marsh road Luton staff is horrible. Very rude if you complain about food

1
Date of experience: Apr 25, 2021
I love their pizza by Sonny Hammoud

I love their pizza. The bread is done really well for me to eat, the cheese and toppings are nicely put on the pizza, I like the choices of sauces and my favorite is the stuffed crust pizza recently.

5
Date of experience: Feb 15, 2021
Homer Long
I love their pizza by Sonny Hammoud

I love their pizza. The bread is done really well for me to eat, the cheese and toppings are nicely put on the pizza, I like the choices of sauces and my favorite is the stuffed crust pizza recently.

5
Date of experience: Feb 15, 2021
Jake Patterson
Disgusting hygiene levels

Years ago I was a regular at papa johns. But the last 2 years the service is shockingly appalling the store workers really are bringing down the company! Forever making mistakes and then when correcting the mistake still make mistakes never heard of such a thing! Had to leave a review because today I thought I would go and give them a try again and go in store this way they definitely cannot get my order wrong. But I was so disgusted to see the hygiene levels whilst making people’s pizzas. NO gloves whilst making pizzas! Two pizzas next to each other one being a plain Margarita and the other pepperoni. Being a vegan myself I was so shocked to see pizzas being made with the workers bare hands no gloves and touching pepperoni and then touching the cheese for the next. Disgusting! Also at one point he scratched the back of his ear and then continued making pizzas. Ugh I felt sick! Now I have officially come to the terms I will NEVER eat from papa johns again. Especially the Canary Wharf branch! Yuck.

1
Date of experience: Feb 12, 2021
Bella Cook
Pizza doesn't taste the same

Pizza doesn't taste the same like before.The company gives your card and address details away to fraudulent “cashback” company called “Complete Savings”.

1
Date of experience: Feb 12, 2021
Youss5361
Disgusting hygiene levels

Years ago I was a regular at papa johns. But the last 2 years the service is shockingly appalling the store workers really are bringing down the company! Forever making mistakes and then when correcting the mistake still make mistakes never heard of such a thing! Had to leave a review because today I thought I would go and give them a try again and go in store this way they definitely cannot get my order wrong. But I was so disgusted to see the hygiene levels whilst making people’s pizzas. NO gloves whilst making pizzas! Two pizzas next to each other one being a plain Margarita and the other pepperoni. Being a vegan myself I was so shocked to see pizzas being made with the workers bare hands no gloves and touching pepperoni and then touching the cheese for the next. Disgusting! Also at one point he scratched the back of his ear and then continued making pizzas. Ugh I felt sick! Now I have officially come to the terms I will NEVER eat from papa johns again. Especially the Canary Wharf branch! Yuck.

1
Date of experience: Feb 12, 2021
Lilibeth Smith
Pizza doesn't taste the same

Pizza doesn't taste the same like before.The company gives your card and address details away to fraudulent “cashback” company called “Complete Savings”.

1
Date of experience: Feb 12, 2021
Gwen Johnson
Doesnt taste same

I tried it last month and it's doesn't taste the same. Something is different with the crust. It used to be thicker and chewier. Last pizza I got looked like a thin crust pizza 😟

3
Date of experience: Feb 03, 2021
NK49
Doesnt taste same

I tried it last month and it's doesn't taste the same. Something is different with the crust. It used to be thicker and chewier. Last pizza I got looked like a thin crust pizza 😟

3
Date of experience: Feb 03, 2021

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