Review Time
I rented an apartment for 6 weeks thru Paris Attitude. My take on the entire rental experience is "Frustrating and stressful." Based on other reviews, from Day1, I was worried about getting the Refund on my security deposit. My gut feeling was correct. About 40 days after checkout and tons of emails later (stress) I finally got my refund thru Paris Attitude. Thank you.For new prospective tenants, I would like to explain/caution you. Based on my experience, it appears that Paris Attitude is strictly a 3rd party with very little to no control over the cleanliness of the apartment or the security deposit refund process IF THE OWNER MANAGES THE CHECK-IN. They will tell you the owner has your money. At the time of booking, I was not at all aware of this scenario. My check-in was done by a concierge service (AJ Flat services) that was hired by the owner. Thus, Paris Attitude was not directly involved in my check-in or check-out. However, I have had to involve them in getting me first, a small compensation (for not being able to use the shower for 4 days initially and later for getting me the security deposit refund as the owner has been extremely unresponsive and unprofesssional). Here though Paris Attitude did deliver and got me the money back, It was NOT AT ALL A DESIRABLE EXPERIENCE. Perhaps I was lucky.Overall, I can warn you that based on the contract, the expectation is that at check-out the apartment will be left in a rentable condition. Thus, I am assuming that they/owner/concierge do not involve a cleaning service. They only wash the sheets and towels. We also found a very dusty apartment with no cleaning supplies and were asked to leave it spotless clean. The concierge (AJ flat services) had the nerve to tell me that "all faucets should be spotless" and kept saying/threatening "If you want your security deposit back then you must leave it very clean, No spots on the faucets)." When I had complained about the lack of cleanliness to Paris Attitude, the customer service asked me for photo/video evidence. So please record. At check-in things on surface may look clean but once you start using stuff you will see reality. They told me I should have recorded evidence of dust on my hand or cleaning paper!!Overall, it is not at all the usual rental business that I was familiar with in the US.PS: The property I stayed was a fantastic location and a great building, but I would not recommend staying there because of a very negative experience with the owner/concierge. Also note, that the 20 Rue Raynouard property was last reviewed in 2013. Now despite trying, I was NOT ABLE TO LEAVE A REVIEW!! CAUTION! CAUTION!!
We are three Norwegian students renting an apartment in Paris through Paris Attitude. We pay €3011 per month plus several thousand in agency fees, and on top of that we also pay for electricity separately. For this price, we expected a clean and functional apartment, but what we got was completely unacceptable.When we arrived, the entire apartment was filthy. The bathroom was full of mold, the cupboards in the kitchen had dirty plates with leftover food, and the whole place had clearly not been cleaned at all. The bedding that was supposed to be included was so dirty that we had to go out and buy completely new sheets and other essentials ourselves.In addition, several things in the apartment do not work: the fridge is broken, the light in the bedroom and in the bathroom does not work, and nothing has been repaired. Paris Attitude insists that this is the landlord’s responsibility, but the landlord refuses to do anything and even told us directly: “I am not your dog,” when we asked if he could come and look at the fridge. He dismisses our problems and claims that everything is “nonsense” and that we are wasting his time.We have called Paris Attitude countless times – close to 200 attempts – but they refuse to help us. Both the agency and the landlord show a complete lack of professionalism, respect, and responsibility. No cleaning service, no compensation, no solutions – nothing.For over €3000 a month plus fees and electricity, this experience has been deeply stressful and extremely disappointing. We strongly advise others to avoid Paris Attitude and be very cautious before signing anything with them.
Kateryna & her team have been taking care of my housing needs for years now. I recommend them to everyone I know or their careful care and thorough practices hat Ensure that everyone will find exactly the situation that will make them the most happy, and that is what we are all looking for. if i could give more than five stars, i would
Bad customer service and dirty apartment upon arrival! You have to know that at Paris attitude the previous tenant cleans for the next one. There is no professional cleaning involved which I think for the price we pay as a service fee, it’s just unacceptable. When I got to the apartment I rented it was so dirty I couldn’t believe it. Dusty floors, smelly sheets, hairs on carpets, perishable smelly sauces in cupboards… I had to fight to have them recognize their fault. But they didn’t take charge. I had to organize a cleaning lady on my own. (They don’t answer on weekends, no hotline!!!) and after 2 months I am still waiting to be reimbursed. I am calling them emailing them, no answer… Outrageous! DO NOT recommend.
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