Review Time
The worst. Do not use!.We paid £83 to use this service, to park for 2 weeks..When we got to Heathrow, we followed the instructions on the email so we went to the drop off area. When we call the "friendly driver" he told us to actually go to level 2 of the short stay parking. That costed us £5 plus £6 for the short stay car park. An extra £11...On our return "the friendly driver" took 1h and 30 minutes to take the car to us.You should see the state of the car!!We left half tank full of petrol and it got back on reserve!!!!The car is soooo dirty and full of mad! It stunk of body odours and they left a bag of McDonald's food on the passenger side and a eaten apple core!!I have never experience anything like this!!
DO NOT USE PARKING PANDA OR EXPRESS PARKING!!!My colleagues and myself have been using meet and greet companies about 4-6 times a year for the last 15 years. This was far the worst experience ever. Kept waiting for one hour upon dropoff and another hour on pickup. Communication in incredibly poor, no one can speak English and those who can, possibly string two words together and blame "the manager". They take no responsibility for anything and are simply rude.You have to pay for parking at both ends, so if they are an hour late at each end, then you pay £13x2 for parking charges, or more.They consistently lied about the location of the vehicle and when they say the driver is 5 mins away, they actually mean 25 mins. We have a GPS tracker for all of our vehicles. The vehicle was returned dirty and they tried to retain the keyWe own a law firm and are a family of lawyers. A legal case will followThey use two brands to protect from reviews such as this. I'm sure they will rebrand soon
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