Review Time
Fridge went out and I needed to act quick. I ordered a fan, paid for overnight hoping it'd make it the next day but prepared to wait another since it was Presidents Day. I then read some reviews and got worried. Couldn't have gone better. Unfortunately I misdiagnosed the issue, so I ordered a control board and again, flawless.
bad bad bad...the oven part would not fit so I returned it (at my expense). They said it did not come back in the identical box they shipped it in so they threw it away and would not credit me the $100 I paid for it!!!! CROOKS !!!
bad bad bad...the oven part would not fit so I returned it (at my expense). They said it did not come back in the identical box they shipped it in so they threw it away and would not credit me the $100 I paid for it!!!! CROOKS !!!
I ordered two Whirlpool refrigerator door gaskets. One was defective. When I contacted customer service, I was told to submit a warranty claim and that the claim is generally processed in 24-48 hours. After not hearing back, I contacted them and was told the status was still showing “submitted”. No additional communication. No offer of return or exchange for a new part.
Thieves!!! Be aware!!! Ordered merchandise,wasn't the right one so returned it but accidentally I returned part from another company ( ordered same part from two companies)..had to pay shipping and they rejected my returned part because it wasn't theirs. Never get that merchandise back( they just kept it) no money back and no merchandise back no response anymore....don't buy from this thieves ... Customer service is horrible,never buy from them again. They stole my money ... negative 5 stars
Sent me the wrong items, then tried to charge me for the return shipment. After complaining, someone emailed to say that her supervisor emailed me a return label. I never received any email, so I followed up again and they said they resent it. No email ever came. Weeks have passed. It was a huge mistake to attempt to do business with this trainwreck of a parts supplier. Glad I didn't put more orders in, since we're apparently eating the cost for this.
As you can tell from these other reviews, this place is a joke. I paid for UPS next day air shipping which is supposed to be before 10:30 and they just can't seem to grasp the concept that you get a refund if it's delivered after that time. The customer service lady, Mrs Spotts, instead insist that they don't fill orders on the weekend. Yet, my package was delivered late, on Tuesday. Doesn't make much sense does it? You came back to work on Monday and the package was supposed to be delivered Tuesday before 10:30, and it wasn't, that's why I paid $60 for shipping. You refund me the money and UPS refunds you the money. A simple three second Google search will show you this, but they don't have time for that apparently. But they have plenty of time to argue with how you're wrong and you're right. So please folks, don't make the mistakes I made, don't use this company, be smaller than I am.
Price EXCESSIVELY HIGHSHIPPING just as bad then they send U a part nowhere near the one PICTURED on their OWN website & tell U that's what "you ordered" & that's the end of that & after placing me on HOLD for a very long time they HANG UP on you
Claim your business profile now and gain access to all features and respond to customer reviews.
