pavers.co.uk

4.6
4.6 Based on 1.3K reviews

Founded by Catherine Paver with a £200 bank loan, we’ve been proudly putting comfort and style at the heart of everything we do for over 50 years. What began as a passion for well-fitting, stylish shoes has grown into a trusted family business with over 1...

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Average Rating

4.6

/
5

1.3K Reviews

5 Star
82%
4 Star
7%
3 Star
4%
2 Star
2%
1 Star
6%

Filtered Reviews

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Ruth Brown
Good service with a slight delivery delay

The service was commendable, although I had to wait a bit longer than expected for delivery since they needed to find the stock for my order. However, it was lovely to collect at my local store, which is part of a favorite garden center, just in time for the holidays, making it a pleasant outing. The slippers I received were in good condition and the wider fit was perfect for my needs, as my ankles tend to swell. They keep my feet warm and are comfortable. The lilac color wasn't as bright as shown in the picture, but that’s not a major issue since they are still quite nice.

4
Date of experience: Dec 27, 2025
Nicolas
Exceptional assistance from the team

The team was incredibly helpful when I inquired about a pair of boots in size 4 that weren't available on the shop floor. They promptly retrieved them and, upon learning I was also searching for a bag, presented one that complemented my needs.

5
Date of experience: Dec 27, 2025
Moe Taylor
Exceptional Service from the Team at Woodthorpe

The team at Woodthorpe is outstanding; consistently friendly and accommodating, going above and beyond to assist. I always enjoy my shopping experience there and leave feeling pleased with my purchases.

5
Date of experience: Dec 25, 2025
Elias Anderson
Helpful staff despite being busy

Two staff members were on duty and occupied with other customers, yet we managed to find what we needed, which wasn't an issue. They were courteous and friendly as usual, and we were pleased with our purchases.

5
Date of experience: Dec 24, 2025
Lyle Clark
Great experience at the local store!

I visited a store in the local garden center and found exactly what I was looking for at a fantastic price, plus an additional discount. The representative who assisted me was very pleasant and welcoming. The staff here are consistently lovely, and I would certainly recommend this place to anyone! I will definitely return!

5
Date of experience: Dec 21, 2025
Armand Butler
Exceptional support for my shoe exchange

I purchased shoes during a promotion some time ago, and while I was out, the sole completely broke. I wasn't sure if anything could be done since I was past the return date, but the staff members were incredibly helpful. They assisted me in finding my receipt online and made the exchange process for another pair seamless. I'm very pleased! 😊

5
Date of experience: Dec 18, 2025
Jake Patterson
Excellent products with great quality and value.

Excellent products that offer high quality and good value for money. However, the delivery to the store could be improved, as the timeframe is not as quick as other places. On the positive side, the staff at the store are very accommodating and allow you to try items on, which helps avoid extra trips for returns if something doesn't fit. The team at the Malvern location is exceptionally friendly and provides excellent service, reflecting positively on the organization.

4
Date of experience: Dec 17, 2025
Roscoe Carter
Great shoes for my husband!

I purchased these shoes for my husband since his old pair was beyond repair. He now shares that his feet stay comfortably dry after his three daily walks. He is quite impressed with their performance.

5
Date of experience: Dec 15, 2025
Eudora Barnes
Helpful staff despite size unavailability

I was unable to locate the size I needed. One of the staff members kindly checked for me, but unfortunately, it wasn't available. I ended up finding some alternatives that I liked even more.

5
Date of experience: Dec 14, 2025
EW28
Fantastic service during my return process

I purchased multiple pairs of boots online and had to return them to a local store at a garden center. Each visit to the store was met with friendly and helpful assistants who efficiently handled my refunds. The money was credited back to my bank account within a few days. Overall, a wonderful experience from beginning to end.

5
Date of experience: Dec 13, 2025

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Business Details

  • Founded by Catherine Paver with a £200 bank loan, we’ve been proudly putting comfort and style at the heart of everything we do for over 50 years. What began as a passion for well-fitting, stylish shoes has grown into a trusted family business with over 130 stores across the UK and a thriving online community.
    At Pavers, we design footwear that helps you look and feel your best, wherever your feet take you. From timeless classics to everyday essentials, each pair is made with clever built-in comfort features like memory foam insoles, arch support, cushioned soles, and flexible materials. With wide fittings and an extensive range of sizes available, there’s something for every foot, every day.
    We’re also proud to be a certified carbon-neutral company. We’re committed to reducing our environmental impact and giving back through the Pavers Foundation, which has donated over £2 million to charities and community projects close to our hearts.
    We live and breathe Feel Great Footwear - shoes that bring together comfort, style, and thoughtful design, so every step feels just right.See more

  • email helpdesk@pavers.co.uk
  • call 08448440809
  • language https://www.pavers.co.uk

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