Review Time
Bad customer service, I have wasted time and money to call, I have waited 2 weeks to transfer my money to my active account, unfortunately until now no balance transfer happened. Maya Philippines what is going on?
We have years experience on Maya app but lately this app sucks! First the face recognition sucks. We apply so many times just get right face recognition. Why just use code required or email code required email is lifetime access much easy and safer. Then hotline costumer services. I never been this angry so much that the customer services on HOTLINE hang-up on me. They have shitty customer services and stay away on this app.
If only I can only give zero stars. The customer service sucks. You can't talk with a real person, it's useless. If you face any issues with it's app, you are dead. You can't do anything and they are not helpful at all. Stupid AI bot that they have, not helpful at all.
PayMaya support should take a place in top 10 useless things in the world.Even on official website they promise to come back within 2 business days after ticket is open. In reality they close it and never come back. If you want to follow up, they raise one more ticket and do not follow up the first one. It's never endless story. Their promos and deals are scam. Disappointed.
They spam you with calls when you religiously pay your dues on time. Its sooooo annoying. Even if you picked up the call and say yes, there will be multiple calls related to your loans until you paid your dues. They don't trust you at all. But when you ask them to update you on the process of your ordered Maya card, there's no response until you buy a new one.
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PayMaya is an online payment account that has an app where you can load up in convenience stores, pawnshops, and mall and can purchase anything online.
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