Review Time
THE ACCOUNT VERIFICATION WAS SO BAD!!!!!! THERE WERE A LOT OF ERRORS! AND TOOK SO LONG TO VERIFY THE ACCOUNT. THE SYSTEM SHOULD AUTO-DETECT THE ERRORS WHEN FILLING OUT THE INFORMATIONS SO WE WONT WAIT FOR 24hrs AND DO IT AGAIN. THIS IS SO FRUSTRATING ALREADY !!!!!!!!
I’ve been going back and forth with your escalations team about my account being compromised. Yet, they are so incompetent and up until today, they can’t give me a resolution. I have reported it since July 1st but “Alta” from your escalations team only keeps on sending me rephrased e-mail template. I need my money back or else BSP will be involved with this issue. If I won’t hear back any resolution from you guys, I will file a legal complaint!
Useless! Don't waste your time for it. I created an account, uploaded docs and that's all - error logging-in. I tried "forgot my password" - and I was instructed to write to support(at)maya.ph, which but turned out to be an inactive email... In the instruction in the rejected email I've been asked to: Step 1: Log in to MayaStep 2: ... But I CAN NOT login into my account... Vicious circle. I guess the guys of Maya must be hardly stoned...
My account got hacked and scammed for worth of 5k. I provided them enough evidence and they agreed even blocking my account. They also saw the info was not mine. When i asked them what the next step is, they said i should still pay for it…i never used my maya account on anything even payments, nor savings. I had no activity. Yet their solution is for me to pay still that’s it
Palpak, palpak palpak - got locked out of my account, which mind you was also hacked, and their customer service teams haven't been able to fix my account access for over a month now. And I have been emailing and calling them weekly. Hopeless, pareho sila ng GCASH - no lesser evil.Kapag hindi maayos problem mo and you ask for a supervisor, babagsakan kapa ng call center agent nila, their agents cross talk, and try to control the conversation kahit gusto mo pa mag explain at magpa explain about a problem. Rude so rude people.
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PayMaya is an online payment account that has an app where you can load up in convenience stores, pawnshops, and mall and can purchase anything online.
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