paymaya.com

1.4
1.4 Based on 151 reviews

PayMaya is an online payment account that has an app where you can load up in convenience stores, pawnshops, and mall and can purchase anything online....

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Average Rating

1.4

/
5

151 Reviews

5 Star
9%
4 Star
2%
3 Star
0%
2 Star
3%
1 Star
86%

Filtered Reviews

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Review Time

Sam Clark
service sucks

This is my first time experiencing an e-wallet where it needs to be upgraded just for me to send or transfer money! To be honest, GoTyme and GCash are far better than this app! Regret having this one!

1
Date of experience: Mar 25, 2025
Brad Wright
Can you please explain why my bill…

Can you please explain why my bill payment is not reflected? It has already been reported for almost 3 weeks. The ticket has also been pending for 2 weeks. Every time I ask for a follow-up, your live support team tells me to wait, and then they close the conversation because they can’t provide a solution. Ticket #23218176 has been pending since March 20, but still no solution !!!

1
Date of experience: Mar 14, 2025
BA99
I can't withdraw my money from the…

I can't withdraw my money from the wallet. I had to send some documents, selfies with passport near my head and at the end they sent me an email that I didn't send all required documents. Support is just an AI bot so you can't really talk with a real person...

1
Date of experience: Feb 13, 2025
Adrian Baker
Do not trust

Do not trust, sent the money and never received my parcel

1
Date of experience: Feb 05, 2025
Edelegg15
Very difficult to contact useless email…

Very difficult to contact useless email address even the phone. Making payment for my PRC delivery difficult and Unable to pay. Not efficient to use for payment

1
Date of experience: Feb 03, 2025
Welp Pmaya is sucks when you change…

Welp Pmaya is sucks when you change your number and the new ones i registered i can't even access it cause it keep saying unable to log in. let me withdraw my money and i will never usig this app ever again.

1
Date of experience: Jan 29, 2025
Hodierna Johnson
CSR for paymaya

Well, maya is good but their customer service sucks. I have ordered a physical card last december 26 2024 but up until now, I havent receive it. I called their CSR and was told that it will be escalated. A ticket was created but then it closed the next day.

1
Date of experience: Jan 29, 2025
Paymaya in Philippines has no customer…

Paymaya in Philippines has no customer service help contact. Totally useless, if u change your number you cannot log in back to your account no photo selfie can help you log in nor video verification everything is failed to log in. Now i cannot access the account my account with the wallet and savings in it the app is a total joke bullshit I've been trying to open my account 3 days now nothing help .

1
Date of experience: Jan 24, 2025
Dwight
Agent didnt even bother to talk

Agent didnt even bother to talk. Put me on mute and just closed the call

1
Date of experience: Jan 13, 2025
Sigmund Howard
I do not suggest to use Maya

I do not suggest to use Maya. You can't get a support when there are problems with your account. I'm am wondering why does it entered into business when it can't properly provide a good service to its customers. I have an open ticket for more than 2 months that is still unresolved.

1
Date of experience: Jan 08, 2025

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Business Details

  • PayMaya is an online payment account that has an app where you can load up in convenience stores, pawnshops, and mall and can purchase anything online.

  • language https://paymaya.com

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