Review Time
Been with paypal must be over 20 years to be honest not had much problems with them until the last couple of years as a long standing customer they offered pay in 3 so I accepted it but it's ridiculous it's intermittent suddenly it's available on all purchases for months at a time then suddenly removed for no reason for weeks then reinstalled again then removed again paypal need to get there act together either offer it or don't it's that simple after having it available for months now been removed again I spoke to paypal customer service UK they stated no idea your account is up to date never had any problems with your account at all so no idea why it's been removed told them it's happened many times removed then reinstated then removed then reinstated they stated probably be reinstalled in a few days ..They don't need to bother as I am another one of there long term honest customers with a 100% track record of over 20 years who is thinking of leaving paypal.
After 14 years with the service, this is the first time I've had to file a case. The seller refused to issue a refund despite my clear proof of returning the items. Unfortunately, the service determined that my case fell outside the Buyer Protection policy, which raises doubts about its effectiveness. This situation has led me to believe that the service prioritizes seller interests over those of buyers. My bank has been much more supportive and has conducted a thorough investigation, so I prefer to work with them from now on. I am finished with both the service and the seller, and I will be pursuing legal action. After years of loyalty, this support has been incredibly disappointing.
Easily the most disappointing payment service available. They impose significant hidden fees due to their poor conversion rates and require you to convert funds into local currency for any spending. Recently, they unexpectedly restricted my account without providing any explanation. I reached out to the support team to understand the situation and to appeal the restriction, but they refused to give me any details and stated that their decision was final and unappealable. If you have the choice to select a different payment provider, do not hesitate.
Paypal accepted a significant amount into a new account I created to receive money from a retailer. However, they then blocked my ability to withdraw it, demanding additional information that wasn't required to receive the funds. To make matters worse, the relevant Paypal webpage is constantly malfunctioning, displaying an error message that says, "Sorry about that. Looks like something went wrong at our end. Try again in a minute or two." I've been facing this same issue every day for a week without attempting to upload anything. It feels almost intentional, as if they are trying to prevent me from accessing my money! I've heard rumors that insiders are selling Paypal off, and it makes me question the legitimacy of this company. There's no customer support, just a system that traps people's money while Paypal profits from it, with no compensation or communication. AVOID AVOID AVOID unless you want to regret it!
This is by far the worst payment service provider I've encountered. They have hidden fees due to poor conversion rates and force you to convert money into local currency for purchases. Recently, my account was restricted without warning, and when I attempted to contact support for clarification and to appeal the restriction, they simply refused to provide any information and stated that the decision was final. If you have the choice to use another payment provider, don't hesitate.
Closing my PayPal Credit account has been an incredibly frustrating experience. It's impossible to do online, and there's no helpful guidance available. I had to seek assistance elsewhere! I was passed around with no clear answers and faced intrusive questions that were unrelated to my request. Why is this process so complicated?
There are serious concerns regarding PAYPAL UK. I was informed that a case was settled in the seller's favor, despite being the buyer. The platform stated that funds were released based on that information, yet I have yet to receive my refund. It should have been resolved in my favor. It seems no one is willing to assist. Is there a lack of accountability or financial misconduct happening here?
PayPal promoted a referral scheme offering a £10 bonus for spending £5 or sending £5 to someone other than the referrer. I fulfilled both conditions, but their customer service claimed that only the first transaction counted and that the refund voided the bonus. Shortly after expressing my intent to warn others, they blocked my ability to withdraw my £5. I plan to file a complaint with the Financial Ombudsman and encourage anyone else facing similar issues to do the same. Avoid them—this service is a scam, and my brother has had a terrible experience where they sided with sellers.
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